Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,4 Service et personnel
5,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2021 par Abdulai Brown Kamara, CEO of Hotel Mallika Co. SL, Gestion de l’hôtel
Hello Mr. Atche David. We Hotel Mallika want to say thank you so much for all your help and support for this adventure. May God continue to Bless you. Please visit us again on your trip.
par un voyageur
Publié le 5 août 2024 sur Expedia
There was no internet at facility and no standby power source even though the country experience frequent and long power cuts.
Commentaires de Gestion de l’hôtel
5 août 2024 par Abdulai Brown Kamara, Owner , Gestion de l’hôtel
We are terribly sorry and sincerely apologizing for your unpleasant experience. We actually have internet and standby power generator right in front right corner of the building before entering the hotel. The reason why the power generator wasn’t functioning well was under technical maintenance and has now been resolved, and it is now in full 100% good working condition. Again we’re so sorry for your unpleasant experience. Thank you so much for everything.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Abdulai Brown Kamara, Owner , Gestion de l’hôtel
Thank you so much valued customer.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Abdulai Brown Kamara, CEO, Gestion de l’hôtel
Thank you so much our valued customer. Really appreciate your supporting our business.
par un voyageur de Brantford
Publié le 19 juin 2024 sur Expedia
This is a good economical place to stay in Central Freetown. For the price they offer good service
par un voyageur
Publié le 24 mai 2024 sur Expedia
Floor was dirty at first night also too expensive for the service
Commentaires de Gestion de l’hôtel
24 mai 2024 par Abdulai Kamara Owner., Gestion de l’hôtel
Hello valued customer. We are terribly sorry for your experience. The floor was actually cleaned and tidied before your arrival, what you were seeing was the color and texture of the porcelain floor tiles. And the room price was actually the lowest affordable price comparing to our competitors. We truly respect your opinion and it is valuable to our growth and prosperity. We truly appreciate you for all your support. May God continue to Bless you and your family.
par un voyageur
Publié le 24 avr. 2024 sur Expedia
The manager has good customer service skills but the property is not maintained for the price nor is it suitable for sleeping peacefully. I changed to a second room after my complaint of being scratched by wires sticking out and was first told to move me I would need to pay a different price event though the room was unsafe . I refused and show the scratch on my leg and we were moved . The second room was dirty bedsheets had hair , bathroom door hanging by one hinge so we used it without shutting it . However breakfast was included in stay and that was good and local food from restaurant was fab .
Commentaires de Gestion de l’hôtel
24 avr. 2024 par ABDULAI BROWN KAMARA, OWNER. , Gestion de l’hôtel
Thank you so much our valued customer. We sincerely apologize for your unpleasant experience, our culture is fighting very hard pleasing all our customers as VIPs. We totally apologize for your frustration, and we certainly respect your opinion and we appreciate that. The next time you visit, you will certainly experience a very pleasant stay. Thanks again for all your help.
par un voyageur de Brantford
Publié le 14 janv. 2024 sur Expedia
Conveniant location, helpful staff.
Commentaires de Gestion de l’hôtel
14 janv. 2024 par ABDULAI BROWN KAMARA, CEO., Gestion de l’hôtel
REALLY APPRECIATE YOU FOR SUPPORTING OUR EFFORTS.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2024 par ABDULAI BROWN KAMARA, OWNER , Gestion de l’hôtel
THANK YOU SO VERY MUCH OUR VALUED CUSTOMER
par un voyageur
Publié le 6 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2024 par ABDULAI BROWN KAMARA, CEO, Gestion de l’hôtel
THANK YOU SO MUCH OUR VALUED CUSTOMER
