Note fondée sur 762 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2019 sur Hotels
Personnel fort désagréable, linges de bains sales âgé ce demander si ils avaient été changés entre deux clients
Couvertures rongées par les mites, il y avait des punaises de lits!
À déconseiller fortement !
Commentaires de Gestion de l’hôtel
21 août 2019 par Bill, Gestion de l’hôtel
Thank you for staying with us.Do not understand your language so can not address your issue.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
nice
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Thank you very much for staying with us and scoring five out of five. It gives us encouragement and inspiration to provide more quality and service.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Unprofessional staff, rang the bell twice wait 5 mins for the staff to come to front desk.
Building and facility are running down. Strong smell of mold.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Sorry for your bad experience. I asked the staff and watched video .He had gone upstairs to attend guest request.
par un voyageur
Will not return.
Publié le 23 sept. 2024 sur HotelsMy first room was not good. It was clean, but there was black stuff around the windows, and it could not be opened. Plus, the television did not work. And the room was very warm and stuffy. The second room was better. It was still stuffy and warm, but not as bad as the first one. I was able to open the window, and the television worked. A few hours later I figured out to work the air conditioner, and that made the room much better.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
We are really sorry for any inconvenience during your stay. I am happy that front desk accommodated your request to make your stay comfortable.
par un voyageur de Sunnyvale
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Sorry for any discomfort during your stay. We could have addressed any issue if had informed us.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Thank you for staying with us and expressing your 100% satisfaction.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur de Clovis
Publié le 5 sept. 2024 sur Expedia
Great customer service
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Thank you for staying with us. We always try to provide clean rooms and best customer service. Your kind words are our inspiration.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
Thank you for staying with and please give us chance to serve you when you are in area.
par un voyageur
Publié le 21 août 2024 sur Expedia
Plenty of parking. Plenty of food and shopping options nearby. Easy access to freeways. The hotel smelled like weed when I walked in. It was disgusting. Room is outdated. The phone was not even connected to the phone line. Not too many plugs in the room for coffee maker and to charge my device.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Bill, Gestion de l’hôtel
We apologize for any inconvenience. Your feedbacks will give us chance to correct shortcomings.
