Ratings based on 768 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
64% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 20, 2024 on Hotels
3 out of 5
by A traveller

Okay, but not great

Posted Aug. 20, 2024 on Hotels
Staff was okay, but the hotel looks nicer inside than out. It feels a little unsafe because there were definitely people "hanging" out in the hallways and in the parking lot. The room smelled like smoke even though it is a non-smoking hotel. It was pretty quiet surprisingly, but it was definitely no frills. Also, you have to request dishes if you want any, despite it having a full kitchen. I don't know that I would stay here again, except it is very conveniently located near a highway, food, and other attractions.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Management , Hotel Management
Dear Guest, Thank you for your feedback. We apologize for the concerns you raised about the safety, smoke odor, and the need to request kitchen items. Your comments are valuable and will be used to address these issues with our team. We're pleased to hear that you found our location convenient and that the room was surprisingly quiet. We are committed to improving our guests' experiences and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 5, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 4, 2024 on Hotels
5 out of 5
by A traveller

Staff is 10 stars!

Posted Jul. 30, 2024 on Hotels
Staff is amazing! I belive her nae was Desarie i am so sorry if it is spelt wrong. Its normaly quiet and clean. Sometimes you see dogs but there never an jssue
Comment from Hotel Management
Jul. 31, 2024 by Hotel Management, Hotel Management
Dear April, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from one of our staff. We hope you will revisit us the next time you are in the area. Sincerely,Hotel Management
3 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
N/a
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2024 on Hotels
4 out of 5
by A traveller

Decent Hotel no frills

Posted Jul. 26, 2024 on Hotels
Decent hotel with kitchenette. Everything looked good. One elevator was under maintenance. Breakfast consists of pre-packaged muffins, granola bars or oatmeal packets. Coffee and hot water provided. Bed had ants which was reported to the desk clerk upon check out.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 20, 2024 on Expedia