Ratings based on 54 Guest Reviews

Hear it directly from our travellers
2.9 out of 5
50% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Great

Posted Jun. 17, 2019 on Hotels
It was very clean and the staff were very friendly. It was conveniently located to public transportation that can take you to Fresnillo. Would stay here again!
Comment from Hotel Management
Jul. 26, 2019 by Hotel Plata, Hotel Management
Gracias por sus comentarios, que bueno que haya disfrutado su estancia con nosotros, esperamos seguir atendiéndolo en sus próximas vistas a esta ciudad
3 out of 5
by Elizabeth

This traveller left a rating score only Posted Mar. 8, 2017 on Hotels
3 out of 5
by A traveller

muy caro.

Posted May 7, 2024 on Hotels
muy caro para la calidad de habitaciones que ofrecen, sin embargo, el personal es atento.
Comment from Hotel Management
Jun. 28, 2024 by Joey, Hotel Management
¡Hola Omar! Gracias por calificar nuestros servicios. Entendemos que no esté completamente satisfecho con la experiencia. No se preocupe, nuestro dedicado equipo está trabajando en mejoras continuas y en la satisfacción general de nuestros valiosos huéspedes. Saludos joey
2 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Nada que ver con las fotos, las habitaciones parecen de motel de paso, además de que están sucias y descuidadas.
2 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jul. 15, 2024 by Barbara, Hotel Management
Hi, Victor! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 25, 2023 on Expedia
1 out of 5
by A traveller

Posted Apr. 8, 2023 on Hotels
Comment from Hotel Management
Apr. 12, 2023 by Ammy, Hotel Management
Hi, Faustino! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
1 out of 5
by A traveller

Sin respetar

Posted Feb. 24, 2021 on Hotels
No respetaron el precio de la publicación
3 out of 5
by A traveller

Posted Jan. 26, 2021 on Expedia
El lugar está bien ubicado pero las instalaciones y los muebles son ya muy viejos y no se ven cambios recientes
Comment from Hotel Management
Feb. 4, 2021 by Hotel Plata, Hotel Management
Sentimos su comentario, pero estamos trabajando para mejorar
2 out of 5
by A traveller

Posted Dec. 21, 2020 on Expedia
No habia agua en la regadera. Baja calidad, precio alto
Comment from Hotel Management
Dec. 28, 2020 by Hotel Plata, Hotel Management
Sentimos mucho que no haya disfrutado su estancia, seguiremos trabajando para mejorar el servicio.
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