Note fondée sur 440 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2023 par Customer Care Team, Gestion de l’hôtel
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 4 sept. 2019 sur Expedia
Chambre sale avec une forte odeur de cigarettes...
Commentaires de Gestion de l’hôtel
6 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
par un voyageur
Motel basique
Publié le 31 mai 2019 sur HotelsMotel trop bruyant , pour pas beaucoup plus il y a bien mieux .
Commentaires de Gestion de l’hôtel
6 juin 2019 par Guest Experience Manager, Gestion de l’hôtel
Hi Stephane,
We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. Your feedback about the external noise is noted and we will see what we can do about improving. While we don't have full control over what's going on outside the property or what other guests do, we can probably assign a quieter room for you next time. We hope everything else was in order and we hope you consider staying with us again the next time you are in the area.
Best Regards,
Customer Care Team
par un voyageur
Publié le 10 mai 2018 sur Hotels
Towels were missing, the bath was not working, the hotel was in middle of construction, there were dust everywere. The swimming pool was dirty and the free wifi did not work.
par un voyageur
Publié le 22 mai 2016 sur Hotels
par Denis
Publié le 8 août 2014 sur Hotels
par un voyageur
Publié le 19 oct. 2024
Easy freeway access
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 8 août 2024 sur Expedia
The staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Melissa,We appreciate your generous review! It really makes our day.Maz K.#Team6
