Ratings based on 45 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Expedia
It was a great time all staff are nice clean great ambiance
Comment from Hotel Management
Aug. 19, 2024 by Residence Inn Clovis, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Sep. 4, 2024 by Residence Inn Clovis , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A traveller from King City
Posted Aug. 2, 2024 on Expedia
The property is fine…lacking in some areas of cleanliness (bathroom floor looked like someone had dies in our room and they said it was just stained), not many BBQ supplies or kitchen stuff. We didn’t get any sink supplies.
There was no soap in the area bathroom, went ask and they just gave me a bar soap…used the bather again a day or two later and there was still no soap in the dispenser and the bar was still in the same place I placed it (on top of the soap dispenser)! Makes you wonder how clean everything else was actually!!
Comment from Hotel Management
Aug. 2, 2024 by Residence Inn Fresno Clovis , Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A traveller
Posted Jul. 22, 2024 on Hotels
Comment from Hotel Management
Jul. 22, 2024 by Residence Inn Clovis , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A traveller
Posted Jul. 19, 2024 on Expedia
Beautiful and new
Comment from Hotel Management
Jul. 19, 2024 by Residence Inn Fresno Clovis, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A traveller
Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 17, 2024 by Residence Inn Clovis , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A traveller
Posted Jul. 3, 2024 on Expedia
Great service
Comment from Hotel Management
Jul. 3, 2024 by Residence Inn Clovis, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A traveller
Posted Jun. 16, 2024 on Expedia
Comment from Hotel Management
Jun. 19, 2024 by Residence Inn Clovis , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. I'm so glad you enjoyed your room and that our staff were able to go above and beyond for you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A traveller
Posted May 27, 2024 on Expedia
After what we stayed in along the borders of the nearby National Parks this place was great. The property is pretty much brand new and near the airport with a Costco across the street for gas and a Target for all our other needs.
Comment from Hotel Management
Jun. 10, 2024 by Residence Inn Clovis, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. I am so glad that our staff found you the perfect room. We are always so happy to hear that you enjoyed your stayIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A traveller from Coeur d'Alene
Posted May 21, 2024 on Expedia
Comment from Hotel Management
May 22, 2024 by Residence Inn Fresno Clovis, Hotel Management
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by your room location. We do not have any record of you reporting this to a team member. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience based upon your room location. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
