Ratings based on 220 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 30, 2024 on Hotels
4 out of 5
by A traveller

Has what you need

Posted Jun. 30, 2024 on Hotels
Well sized, clean room with everything we needed. Even got some shortbread and hot chocolate.
4 out of 5
by A traveller

Posted Jun. 29, 2024 on Hotels
People were helpful and friendly. Room was warm but comfortable
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 20, 2024 on Hotels
3 out of 5
by A traveller

Posted Jun. 19, 2024 on Expedia
The bedroom was tired with cobwebs hanging in corners. The shelves in the bedside tables were thick with dust so unusable. The wardrobe was filled with put- u- up beds ,cots spare bedding etc etc . There were some coat hangers in the centre of the rail but dresses could not be hung due to amount of equipment being stored . The pillow on the door side of the bed had a 5inch tear in the seam and both pillows were stained as the was no under protector on them. The bathroom was in need of a serious up grade. The reveals in the window had paint work and plaster pealing from the walls. The toilet roll holder was missing a roller thus the rolls of paper were on the side. All in all the room was somewhat disappointing but we had only booked for one night so we put up with it. The food was excellent and the Staff generally were equally excellent. Unfortunately I won't be booking here again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 15, 2024 on Hotels
5 out of 5
by A traveller

Posted Jun. 13, 2024 on Hotels
Top class service from all the staff, and the food is excellent.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 12, 2024 on Expedia
5 out of 5
by A traveller

Posted Jun. 5, 2024 on Hotels
One night business stop over. Room was very good and well presented evening meal was very good as was breakfast. Staff were friendly and helpful. Would recommend it and I would stay there again
2 out of 5
by A traveller

Posted May 26, 2024 on Expedia
Room very low and kept hitting my head on rafters, bathroom smelt and had mold, stairs dangerous to the point my wife was on all fours to climb up to the second floor. Food other than breakfast was very average. Location and transport into Bath was excellent. We would not recommend the establishment
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