Note fondée sur 749 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
The hotel is slightly dated but a great stay. Very clean rooms and quiet. Great place to take a break from the road.
Commentaires de Gestion de l’hôtel
19 août 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your response to your recent stay. We appreciate the kind words and are looking forward to starting a refresh of our rooms very soon! We hope you will come see us again! Safe travels out there!!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your review of the Hampton Inn in Frostburg. We appreciate your business and your positive response. We hope to see you again soon! Safe Travels!
par un voyageur
Will not stay here next trip
Publié le 5 août 2024 sur HotelsI was planning on staying next door at the hotel that is like $50/night cheaper. That is the place we have always stayed at and been very happy, but with the weather as hot as it was, we caved in and chose the Hampton with a pool! Only to find the pool wasn't open! And that the Hampton wouldn't give us any discount! So we wasted over a hundred dollars! Next the ice-maker on our floor didn't work! And to top it off we sat at breakfast for an hour waiting for coffee, that had gone empty, with no one around to refill, even though we told the desk that it was gone! After this experience, we not pay to stay at a Hampton Inn again!
Commentaires de Gestion de l’hôtel
7 août 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your response. We appreciate your business and are very sorry that we did not meet your expectations on this trip. We will be sure to pass your concerns on to our management. Thank you again for your feedback and we hope you will give us the chance to exceed your expectations on a future visit. Safe travels!
par un voyageur
Temporarily Out of Order
Publié le 5 août 2024 sur HotelsStaff was exemplary
Pool, washer and dryer, and ice maker on our floor had “Temporary out of Order” signs that appeared to have been posted for awhile
Commentaires de Gestion de l’hôtel
6 août 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your response to our survey. We do apologize for the inconvenience caused to you and can assure you our maintenance team is working diligently to fix the issues reported. We do hope you will give us another chance to exceed your expectations! Safe travels!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ryan B, GSR, Gestion de l’hôtel
Thank you for your review. We appreciate your business and look forward to seeing you again soon!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
I had a really good stay. It was really comfortable quiet and I slept like a baby and the hospitality was really good. Thank you.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ryan B, GSR, Gestion de l’hôtel
Thank you for your review of our Property. We appreciate your kind words and are certainly happy to hear you had a restful stay with us. We look forward to seeing you again soon & wish you safe travels!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Great staff, nice breakfast
Commentaires de Gestion de l’hôtel
27 juill. 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your review of our Property. We appreciate your business and thank you for your kind words. Have safe travels and we look forward to seeing you again soon!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
27 juill. 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your recent review of our property. We appreciate your feedback and hope to see you again soon! Safe travels!
par un voyageur
Frostburg
Publié le 25 juill. 2024 sur HotelsThe trip was fun and the hotel was great! Wonderful service. Very attentive and friendly. Breakfast was hot and plentiful. The coffee was always available! No complaints at all!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you so much for taking the time to respond to your post-stay survey. We appreciate your feedback and kind words. We will be sure to pass them along to our staff! Thanks again and we hope to see you soon!
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par R Brown, GSR , Gestion de l’hôtel
Thank you for your review. We appreciate your business and look forward to seeing you again soon! Safe travels!
