Ratings based on 458 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 12, 2024 on Hotels
Nice place slightly further out of town than I thought but great overall.
Comment from Hotel Management
May 13, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Paul,We would like to thank you for this feedback about your experience at Pierre & Vacances Fuerteventura Origo Mare.It is gratifying to know that you found our accommodations to your liking, with the cleanliness and comfort of the rooms meeting your expectations. We understand that our location, being a bit farther from town, provided a unique and tranquil experience by the ocean.We do however offer a free daily shuttle bus to the nearest towns and beaches for our guests. Should your travels bring you back to Fuerteventura, we look forward to offering you another memorable holiday experience amid the natural beauty of our village.We hope we may have the pleasure of welcoming you back soon. Kind regards,Jill Langer, Guest Manager
by A traveller
Posted Apr. 26, 2024 on Expedia
Comment from Hotel Management
May 4, 2024 by Jill Langer, Directora de relaciones con clie, Hotel Management
Estimada Lucy,Gracias por elegir Pierre & Vacances Fuerteventura Origo Mare y por hacernos llegar su testimonio.Siempre es muy positivo comprobar que nuestros huéspedes se llevan un buen recuerdo de su experiencia en nuestras instalaciones. Gracias por su tiempo y por confiar en nosotros.Esperamos que nos visite muy pronto. Atentamente,Jill Langer, Directora de relaciones con clie
by A traveller
Posted Apr. 17, 2024 on Expedia
Overall experience was good. The accommodation was clean but walls very dirty with remnants of mosquitoes that were killed on walls. This did not make it pleasant to sleep in. Towels should be replaced more frequently as we had to use towels on floor in bathroom due to poor drainage/overflow. Shower was therefore not very relaxing after a day at beach or pool. Otherwise good for the price we paid.
Comment from Hotel Management
Apr. 20, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Guest,We greatly appreciate this review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are pleased to hear that your overall experience at our holiday village was positive, and we thank you for acknowledging the value offered during your stay. However, we regret to hear that the cleanliness of the walls did not meet your expectations. We are committed to maintaining high standards of cleanliness and will ensure this is addressed with our housekeeping team. Regarding the towels, we provide a change every fourth day, but our reception is always at your service to meet any additional needs. For future reference, we also offer a laundry room for our guests' convenience. We apologize for any inconvenience you experienced with the shower drainage; we aim to offer a relaxing environment and will look into improving this aspect. We are delighted that you found our pricing to be agreeable and hope this aspect, along with the positive experiences of your stay, will entice you to return.We sincerely hope we may have the pleasure of welcoming you back. Kind regards,Jill Langer, Guest Manager
by A traveller
Posted Apr. 9, 2024 on Expedia
Lovely place.
Comment from Hotel Management
Apr. 10, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Matt, Thank you for taking the time to review your stay.We are delighted to hear that you found your room to be impeccably clean, reflecting our dedicated housekeeping team's commitment to providing a comfortable and spotless environment for our guests.Furthermore, it is rewarding to know that the overall condition of our holiday village met your expectations. We take great pride in maintaining our facilities and are glad that this contributed positively to your experience.Should you choose to visit us again, we trust you will continue to enjoy the many amenities and the natural beauty that surrounds our village.We look forward to welcoming you back.Kind regards,Jill Langer, Guest Manager
by A traveller
Posted Apr. 7, 2024 on Expedia
All went well and smooth
Comment from Hotel Management
Apr. 8, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Marek, Thank you for this great feedback about your recent stay at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you back.Kind regards,Jill Langer, Guest Manager
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Debbie,We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We hope to see you again on many more occasions.Best wishes,Jill Langer, Guest Manager
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Jill Langer, Directora de relaciones con clientes, Hotel Management
Apreciado Ricardo,Mil gracias por tan excelentes comentarios.Siempre es muy positivo comprobar que nuestros huéspedes se llevan un buen recuerdo de su experiencia en nuestras instalaciones. Gracias por su tiempo y por confiar en nosotros.Esperamos de corazón que su visita se repita muy pronto. Reciba nuestros saludos más cordiales,Jill Langer, Directora de relaciones con clientes
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 13, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Mi Sun,We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you had a pleasant experience during your stay with us overall and appreciate your positive feedback.We hope to see you again on many more occasions.Best wishes,Jill Langer, Guest Manager
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 13, 2024 by Jill Langer, Directora de relaciones con clie, Hotel Management
Apreciado Daniel,Mil gracias por tan excelente valoración.Siempre es muy positivo comprobar que nuestros huéspedes se llevan un buen recuerdo de su experiencia en nuestras instalaciones. Gracias por su tiempo y por confiar en nosotros.Esperamos de corazón que su visita se repita muy pronto. Reciba nuestros saludos más cordiales,Jill Langer, Directora de relaciones con clie
by A traveller
Posted Jan. 9, 2024 on Expedia
I’m been trying to find fault with our stay but couldn’t, enjoyed everything, we were self catering, had our own villa, front garden and everything supplied inside.
There’s free transport links to port or local villages or hire a car like we did, it’s in the middle of nowhere that’s its attraction.
Thanks to everyone involved, from the reception, the pool guards, the cleaning ladies, gardeners and maintenance men, very helpful, polite, will different go back in January again
Cheers Philip & Elisabeth x
Comment from Hotel Management
Jan. 13, 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Philip & Elisabeth,Thank you for sharing your experience with us.It's wonderful to hear you enjoyed the self-catering option, taking advantage of the privacy and amenities of your own villa. We're glad our complimentary transportation services, and car rental options contributed positively to your stay, providing convenient access to nearby attractions while enjoying the serene 'middle of nowhere' setting. Our team is truly grateful for your kind words recognizing their efforts - from the attentive reception staff to the diligent gardeners and maintenance crew. It's our pleasure to know that our collective dedication to service has made a lasting impression.We look forward to welcoming you back in January for another delightful stay. Best regards,Jill Langer, Guest Manager
