Ratings based on 827 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Sunnyvale
Posted Nov. 6, 2024
We lost one of our carry on bag, we needed to retrieve it that was left in the JR train, the staff went above & beyond to help us to find it because we don’t speak Japanese. We were able to locate it at lost & found at JR terminal with everything intact. We really appreciate their professional level of complete outstanding service.
by A traveller
Posted Aug. 29, 2024 on Expedia
Even in a service oriented country like Japan, I have rarely seen such great service. They have free shuttle bus from hotel to station, free baggage storage, and free breakfast. The staffs are amazingly helpful, and the location is great.
Comment from Hotel Management
Aug. 30, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 26, 2024 on Expedia
I like it a lot and decided to book the following cities with this chain. The staff Mr. Nakamura helped me tremendously with my bookings with patience and excellent customer care.
Comment from Hotel Management
Aug. 27, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 24, 2024 on Wotif
I liked this hotel it was very well priced. About a 20 min walk from the main station but free shuttle available and about 5 min walk from a convenience store.
My own real complaint is personal - it was a firm bed, I’m more of a soft girl so I had difficulty falling asleep. That’s just personal preference
Oh and the fresh bread for bekky is amazing! I could eat chocolate croissants all day 😀 would book again
Comment from Hotel Management
Aug. 28, 2024 by 東横イン富士河口湖大橋, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fujikawaguchiko Ohashi). We also appreciate you sharing your feedback regarding your stay.Thank you for your valuable comments regarding our facilities.We will take your feedback into consideration.All our staff look forward to welcoming you back to our hotel.
by A traveller
Posted Aug. 23, 2024 on Expedia
Is slightly dorm like but liveable
Comment from Hotel Management
Aug. 24, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 18, 2024 on Expedia
Very nice hotel
Comment from Hotel Management
Aug. 19, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 18, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 3, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A traveller
Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Jul. 31, 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
