Ratings based on 966 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Superb place
Posted Mar. 12, 2024 on HotelsSuper location very very convenient to all subway food shopping everything
Comment from Hotel Management
May 6, 2024 by Front desk, Hotel Management
Thank you for your positive review! We are delighted to hear that you found our hotel superb with a convenient location. We hope to welcome you back soon.
by A traveller
Major disappointment except for breakfast
Posted Mar. 10, 2024 on HotelsI will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Comment from Hotel Management
May 6, 2024 by Front desk, Hotel Management
We appreciate your feedback. We apologize for falling short of your expectations. Please be assured that your comments will be shared with the relevant team for improvement. We are delighted to hear that you enjoyed the breakfast. Your comfort is our top priority, and we will work diligently to address the concerns you have raised. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an improved experience.
by A traveller
Comfortable and Convenient!
Posted Mar. 1, 2024 on HotelsLocation was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
by A traveller
Posted Feb. 22, 2024 on Expedia
Apart from doors and wooden furnitures are a bit old, everything is excellent. Walkable distance to major train stations and department store.
Comment from Hotel Management
May 6, 2024 by Front desk, Hotel Management
Thank you for your positive review. We appreciate your feedback regarding the doors and furniture. We are delighted that you found our location convenient. We hope to welcome you back soon.
by A traveller
Posted Feb. 11, 2024 on Hotels
by A traveller
Posted Feb. 10, 2024 on Expedia
by A traveller
Posted Nov. 24, 2023 on Expedia
The location of the hotel is so convenient to go for a good meal.
Comment from Hotel Management
Jan. 3, 2024 by Front desk, Hotel Management
Thank you for staying with us this time.It is our pleasure to provide our guests a satisfying stay.We hope to see you again soon.
by A traveller
Posted Oct. 16, 2023 on Expedia
Love this hotel! Only thing I would change was the room we got. Pretty small but I think that is how it is in Japan. Next time I will probably get a larger room.
Comment from Hotel Management
Oct. 20, 2023 by Front desk, Hotel Management
Thank you for staying with us and leaving a review for us.It is our pleasure that you enjoyed and satisfied with your stay with us. We do have larger rooms which has a double size of a standard room. Or suite rooms with separated living room and bedroom. Please consider them if you have a chance to come to Fukuoka again. We would love to see you again in the close future.
by A traveller
Good location, tiny rooms
Posted Oct. 8, 2023 on HotelsI chose this hotel to be close to the Hakata ferry port which is about 10 minutes in a taxi. It's also in the nightlife district so lots of restaurants and bars to visit but a bit seedy the later it gets.
The hotel and rooms are very tired and need renovating. The Hollywood Twin room is tiny, nowhere to store bags besides at the end of the bed subsequently consuming the entire floor space, so climbing over them for the bathroom in the dark was a challenge. Bathroom also dated and small, and the showers are not good for people over 5ft 8in.
Comment from Hotel Management
Oct. 20, 2023 by Front desk, Hotel Management
Thank you for staying with us and leave us a review.Sorry for the inconvenience caused by the size of the room. We also provide larger rooms with a double size of a standard room. Please consider about it if you come to Fukuoka again.We hope to serve you again in the close future.Thank you.
by A traveller
Posted Sep. 25, 2023 on Hotels
