Mitsui Garden Hotel Fukuoka Nakasu

4.0 star property
4-star hotel near Canal City Hakata

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsui Garden Hotel Fukuoka Nakasu

Lobby
Exterior
Public bath
Restaurant
In-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Nakasu 5-5-1, Hakata, Fukuoka, Fukuoka, 810-0801
  • Kawabatadori Shopping Street
    3 min walk
  • Fukuoka Anpanman Children's Museum
    4 min walk
  • Hakataza Theatre
    5 min walk
  • Fukuoka (FUK)
    12 min drive

Room options

[Check-in 1PM & Check-out 1PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 2PM & Check-out 12PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-out 12PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM & Check-out 1PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-out 12PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

Adjoining Rooms(2 Comfort Twin Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 2PM & Check-out 12PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-out 12PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-out 12PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-out 12PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard, 1 Bed Queen, Single Use, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard, 2 beds (+ extra), Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM & Check-out 1PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard,1 bed Double, Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard, 1 bed Double, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior, 2 beds, Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Superior, 2 beds, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Standard, 2 beds (+ extra), Bathtub, 2 People Use, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard, 2 beds, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Standard , 1 bed Double , Bathtub, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior , 2 beds , Bathtub, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard , 2 beds (+ extra) , Bathtub, Non Smoking

  • 24.3 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard , 2 beds , Shower, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard , 1 bed Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard , 1 bed Double , Shower, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior , 2 beds , Shower, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Adjoining Rooms(2 Moderate Twin Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Adjoining Rooms(2 Moderate Twin with Sofa Bed Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 10
  • 4 Large Twin Beds and 2 Twin Sofa Beds

Similar properties

About the area

Fukuoka

Hakata Ward stay.Within a 15-minute walk of this Hakata Ward hotel, you'll find Canal City Hakata and Tenjin Underground Mall. Port of Hakata and Marine Messe Fukuoka are also within 2 miles (3 km).

What's nearby

  • Fukuoka Anpanman Children's Museum - 4 min walk - 0.4 km
  • Canal City Hakata - 9 min walk - 0.8 km
  • Tenjin Underground Mall - 10 min walk - 0.9 km
  • Port of Hakata - 19 min walk - 1.6 km
  • Marine Messe Fukuoka - 2 min drive - 2.1 km

Getting around

  • Nakasu-Kawabata Station - 3 min walk
  • Tenjin Station - 9 min walk
  • Fukuoka Airport (FUK) - 12 min drive

Restaurants

  • ‪The Lively Hakata Fukuoka - ‬2 min walk
  • ‪masurao fukuoka - ‬1 min walk
  • ‪松屋 - ‬1 min walk
  • ‪THE LIVELY BAR - ‬1 min walk
  • 小野の離れ 博多本店

About this property

Mitsui Garden Hotel Fukuoka Nakasu

4-star hotel near Canal City Hakata
There's a restaurant on site. WiFi is free in public spaces. Mitsui Garden Hotel Fukuoka Nakasu also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 4-star Fukuoka hotel is smoke free.

  • 257 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Mitsui Garden Hotel Fukuoka Nakasu offers 257 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Fukuoka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2750 for adults and JPY 1300 for children
  • 1 restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Fukuoka Nakasu Fukuoka
Mitsui Garden Hotel Fukuoka Nakasu Hotel
Mitsui Garden Hotel Fukuoka Nakasu Fukuoka
Mitsui Garden Hotel Fukuoka Nakasu Hotel Fukuoka

Mitsui Garden Hotel Fukuoka Nakasu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 874 reviews" "
Rating 8 - Good. 240 out of 874 reviews" "
Rating 6 - Okay. 66 out of 874 reviews" "
Rating 4 - Poor. 25 out of 874 reviews" "
Rating 2 - Terrible. 7 out of 874 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tsz Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff, convenient location for shopping, very clean hotel
Stayed 5 nights in Aug 2024

8/10 Good

Hongjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The inside of a rocker in the public bath has bad smell.
Stayed 3 nights in Aug 2024

6/10 Okay

Kaman

Disliked: Room comfort
Not a 4-star hotel!
We booked the deluxe twin room and it is very small. Basically no space between the two single beds. Hot bath does not have towel and need to bring the room towel. Not really offering 4-star service and the price is the highest for this trip so far - we have been to Kyoto, Kobe and Kagoshima.
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, and nice modern facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicolas

Stayed 4 nights in Jul 2024

8/10 Good

mijong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and nice restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Hyacinth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location when in Fukuoka, close to shopping, dining and subway. Nice hotel.
Stayed 2 nights in Jul 2024

8/10 Good

HSIANG-CHIEH, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great
Stayed 1 night in Jul 2024

10/10 Excellent

Patchamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Chuen Lai

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast not much choices
Stayed 5 nights in Jun 2024

10/10 Excellent

Mychal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

6/10 Okay

Kyota, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor housekeeping. poor customer service at the front desk. Its self-checkin kiosk is very inefficient and user unfriendly. Amenities are available for self-collection instead of being provided in the room. Very disappointing. Never again. これが今の日本のホテルの標準サービスかと思うと非常に恥ずかしい。
Stayed 2 nights in May 2024

8/10 Good

Rommel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is another Mitsui Garden Hotel so you may end up in the wrong Mitsui Garden Hotel in Fuokoka. Best value hotel near train station, shopping centre and places to visit. Good alternative for less pricer option.
Stayed 5 nights in May 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Yanning

Liked: Cleanliness, amenities
Excellent!
Stayed 1 night in May 2024

6/10 Okay

Patti

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Mitsue
Check in was not good. I was overcharged 5,000 yen for my room versus my confirmation email.
Stayed 2 nights in May 2024

10/10 Excellent

Minsun

Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personel and housekeeping stafff were courteous and acccomodating throughout our stay. Exceptional service which reflects Japanese culture. Would definitely return to Fukuoka and Mitsui Garden Nakasu.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by friendly staffs
Excellent service by kind, friendly and beautiful staffs! They take the time to help on my request for luggages transfer to airport and always keep their professional smile! Satisfied with everything except that coin laundry area needs improvement. Unfortunately with only 3 combo coin laundry machines on sites, many of these selfish hotel guest still occupied the machine by not picking up their clothings until hours after it was done
Stayed 1 night in Apr 2024

4/10 Poor

Gilbert Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small
Stayed 1 night in Mar 2024