Note fondée sur 384 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
81 % des clients le recommandent
3,3 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Akram

Publié le 14 août 2017 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2017
Dear Guest, Thank you so much for your wonderful review. We sincerely appreciate you.
4 sur 5
par un voyageur

Publié le 23 nov. 2024
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Front desk team, Gestion de l’hôtel
Thank you Sebastian for your review we sincerely appreciate you
4 sur 5
par un voyageur

Friendly staff; Will never book again.

Publié le 7 oct. 2024 sur Hotels
The front counter employees were very nice and hospitable. They placed me on the second floor, right above the office. The parking from my room was extremely inconvenient and far. Not to mentioned a little concerning with people loitering in the parking lot. Interesting group of other guest the place had. The place is very run down with little to no housekeeping. The common area tile and carpet looked liked it had never seen a cleaning day. In the room, also run down and felt a tab uncomfortable to be relaxed with doing my own cleaning. I did see blood on the sheets which tell you they dont swap out the bedding. If you're in desperate need of a place... welcome home. Otherwise, spend a few extra dollars on something else nicer.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Michael, Gestion de l’hôtel
Dear Guest, We appreciate your honest & valuable review. Thank you for choosing the Grand Inn during your stay in Orange County. We do apologize for any inconvenience that you had encountered during your stay relating to convenience, cleanliness & feeling of safety. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property. Again, we sincerely appreciate your stay with us and for conveying your helpful feedback as we progressively fulfill constructive efforts to resolve any challenges. We wish you a wonderful day!
5 sur 5
par un voyageur de Los Angeles

Publié le 5 oct. 2024 sur Expedia
Cozy, quiet, clean and safe!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Front desk team , Gestion de l’hôtel
Thank you Christian for your wonderful review. We really appreciate you.
5 sur 5
par un voyageur

Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Front desk team , Gestion de l’hôtel
Thank you Cesar for your wonderful review. We really appreciate you.
2 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Hotels
音がよく聞こえる
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Front desk team , Gestion de l’hôtel
Dear guest we apologize for the sound issue you experience during your stay. We will work with our team to see how to minimize noise levels for our guest comfort thank you for your valuable feedback
4 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Expedia
Classic 60s era roadside motel with vintage charm. Nice, big rooms. Comfy beds. Walls / floors a little thin, but I really liked this place and would stay there again.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Front desk team, Gestion de l’hôtel
Thank you Jason for your review we really appreciate you! Look forward to welcoming you back!
1 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front desk team , Gestion de l’hôtel
Dear Samantha thank you for your feedback we sincerely apologize for any inconveniences you’ve experienced during your stay with us if there is anything we could have done better please let us know directly thank you and we hope you will give us another chance
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Front Desk Team , Gestion de l’hôtel
Thank you Joseph for your wonderful review! We really appreciate you!
5 sur 5
par un voyageur

Great value and clean.

Publié le 12 sept. 2024 sur Hotels
Good location and value. You can tell it’s family run and their is care for the property.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Front Desk Team , Gestion de l’hôtel
Thank you so much for your wonderful review We sincerely appreciate you! We are happy to hear you enjoyed your stay with us. :)