Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
1,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
I will not return ...
Publié le 4 nov. 2020 sur HotelsRude welcome during check-in, unreasonable documents requested (not required in any other hotels or by governmental policies). Thin walls, the discussions that started 5 am in the morning in the room next door, we very loud. No proper Western breakfast, coffee was bad. - The hotel was brand-new, so all was nice in good conditions, still .... all-in-all was the team not trained, lost, unfriendly; it looks pretty much like a management problem.
Commentaires de Gestion de l’hôtel
7 févr. 2021 par Sunny, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Sunny Zhang
