Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,0 Service et personnel
2,2 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mars 2019 sur Hotels
實在是很老舊的飯店, 房間老舊又有異味, 唯一是早餐還可以
Commentaires de Gestion de l’hôtel
8 avr. 2019 par CONNIE XU 宾客关系经理, Gestion de l’hôtel
尊敬的宾客：您好！此次入住给您带来的不便，我们深感内疚和惭愧，针对您反映的问题。我们十分重视，我们将会更立足于方便客人前提提供服务，努力提高服务质量和水平。无伦您今后是否再次选择美伦，我们都将把您提出的意见当做是对我们最好的激励和鞭策。再此感谢您给予我们的意见，如您今后能会选择福州美伦大饭店，可以直接与大堂副理联系。我们将竭诚为您服务，真诚期待您的再次光临！
par un voyageur
Publié le 10 déc. 2018 sur Hotels
air condition is out of order, even reallocated to another room, the situation is still no improved
Commentaires de Gestion de l’hôtel
8 janv. 2019 par Linda Front Office Manager, Gestion de l’hôtel
Dear guest: We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our honor that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.
par un voyageur
Publié le 21 oct. 2018 sur Hotels
Not bad
Commentaires de Gestion de l’hôtel
15 déc. 2018 par Linda Front Office Manager, Gestion de l’hôtel
Dear guest,
thank you for your comments for Fuzhou Meilun Hotel. If there is any suggestions to improve our service, please do not hesitate to inform us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.We hope to serve you again.
par un voyageur
Publié le 16 mai 2018 sur Expedia
Unfriendly front desk staff. Check -in took more than 30 minutes. The room's air conditioner was broken and when we ask to change the room, the attendant argued. In the end, they switched us to a smaller room. The room smell like old cigarettes although we asked for a non-smoking room. This is not a 5-star hotel as advertised. It should be, at a maximum, 2-star hotel. Room very dated with old furnitures and only one plug in the room. As for breakfast, I don't expect much as other people have already commented on them.
Commentaires de Gestion de l’hôtel
6 juin 2018 par Linda Front Office Manager, Gestion de l’hôtel
Dear guest:
We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our honor that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.
