Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
2,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2018 sur Expedia
Emplacement : You need a taxi to get anywhere in Gaborone
Woman running this guesthouse not friendly.Big fridge.
par un voyageur
Berry Bliss
Publié le 27 janv. 2018 sur HotelsWe had a lovely welcome from the owner Pam, so friendly! She showed us our room and how everything worked and also gave us information about where to go for dinner. The pool looked a little cloudy but I think this would be down to the heavy thunderstorms that Gaborone was receiving. Probably not the best if you don't have your own transport - not a problem for us! Would definitely recommend and stay here again.
par un voyageur
Publié le 18 janv. 2018 sur Hotels
The guesthouse is located in a good area. Two things really bothered us: a) internet not available in the room and 2) the recepcionist had a bad attitude and seemed not wiling to give us any information about the town. We have visited 70 countries so far and we have never met a recepcionist who told us that there were almost nothing to do around. I think the owner should consider replacing Pam for somebody more friendly.
par Anette
Billigt för en natt el max två.
Publié le 2 janv. 2018 sur HotelsSlitet men hyfsat rent o billigt. Liten innergård m liten pool. Trång parkering då man av personalen tvingades köra in genom deras grind för att stå säkert. Frukost skulle tydligen ha förbokats vilket det inte stod annat om än att det kostade extra. Gick ej att fixa för oss ens efter andra natten.
par un voyageur de São Paulo, Brasil
They cancelled my pre-paid reservation
Publié le 15 avr. 2017 sur ExpediaO booked this place through Expedia (there was availability, otherwise, I couldn't have booked) and paid for it in advance.
When I got to the place I was told there were no rooms available, even though I had a confirmation in my e-mail.
The lady (polite but unhelpful) stated that if I didn't get an e-mail directly from the hotel confirming my booking, then it was never confirmed.
I guess they are not aware how Expedia sales works. Specially once I paid for my stay!
They never even bothered to send me an e-mail prior to my arrival to tell me about the availability problem so I could find some other place to stay.
I only found out there were no rooms once I arrived to check-in and had to go wandering to find another place.
Commentaires de Gestion de l’hôtel
21 avr. 2017 par Kutlwano, Gestion de l’hôtel
Thank you for your feedback. We must nonetheless clarify that your booking was never confirmed by us.
We find it interesting that you have scored us on room cleanliness/comfort, though quiet clearly you did not enter any room? Would you kindly care to share how such assessment was arrived at?
It might help us improve the virtual guest experience.
Stay Blissful
par Erika Junia
Amazing place
Publié le 4 janv. 2017 sur HotelsAmazing place, great service and great location. Staff couldn't do more for you.
par un voyageur
便利な立地ですが、虫が多すぎます。
Publié le 30 oct. 2016 sur Hotelsスーパーから近いので便利です。閑静な住宅街の中にあります。プールが目の前にありお部屋は広くベッドも快適です。冷蔵庫がありそれも良かったです。
ただ蚊や虫が多く、ゴキブリも出ました。プール付きのお庭が目の前なので仕方ないとも思いますが。
停電したため、朝食が食べれず、クーラーが途中で切れました。