Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A hotel to avoid
Publié le 24 juill. 2019 sur HotelsCarpets in the room were filthy and the furniture and fittings were old and damaged (non-functional in some cases). WiFi did not work in room. Marketed on the app as a 4 star hotel, only a three star once you arrive, would not give it a two star rating if it were up to me. Staff are friendly and breakfast is pretty good, will avoid in future though.
par un voyageur
Publié le 4 mars 2019 sur Hotels
Overall stay was good. Air-conditioning not adequate in rooms.
par un voyageur
트로트로 호텔 후기
Publié le 7 janv. 2019 sur Hotels시설은 깨끗하였으나 주변에 아무것도 없어 택시를 타고 외출해야 합니다.
par un voyageur
Hotel Limpio
Publié le 26 nov. 2016 sur HotelsExcelente Hotel
par Andre
Publié le 21 mars 2016 sur Hotels
par un voyageur de Zimbabwe
Publié le 4 févr. 2016 sur Expedia
Pour : Nothing
Contre : Bathroom needs fixing, staff needs to be trained on the importance of customer care
Emplacement : There is a Casino at the Grand Palm hotel
Fair, but not sure about the 4 star rating. Checked in and had challenges with the air conditioner which was dripping some tiny droplets of water. It took hours to get this fixed. Some of the staff members do not have a culture of smiling, had a visitor who came looking for me but was told there was no one booked under that name until there had to call me on my mobile, efforts to get redress was met with resistance as the front office person literally had to argue with the visitor, drainage system in the bath tub was a poor, a foul smell from the bathroom, broken shower door and handle, gym poorly equipped, and finally problems when I checked out. Booked through expedia and submitted email confirmation when I checked in. Upon checking out I got a printout and was requested to settle my bill in cash or by card, at which point I indicated that booking was done through expedia and confirmation for the booking and payment submitted upon checking in. Was asked to resubmit the same email. I booked this hotel on the basis of reviews but my experience was not so great. Maybe for the price, but I would rather pay extra to compensate for all the issues raised above
par Tafadzwa de Sheffield
Good hotel
Publié le 23 août 2015 sur HotelsOverally good, the only issue was there was water leakage in the bathroom which was not cleaned when we moved in.