Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
75 % des clients le recommandent
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

A hotel to avoid

Publié le 24 juill. 2019 sur Hotels
Carpets in the room were filthy and the furniture and fittings were old and damaged (non-functional in some cases). WiFi did not work in room. Marketed on the app as a 4 star hotel, only a three star once you arrive, would not give it a two star rating if it were up to me. Staff are friendly and breakfast is pretty good, will avoid in future though.
5 sur 5
par un voyageur

Publié le 4 mars 2019 sur Hotels
Overall stay was good. Air-conditioning not adequate in rooms.
4 sur 5
par un voyageur

트로트로 호텔 후기

Publié le 7 janv. 2019 sur Hotels
시설은 깨끗하였으나 주변에 아무것도 없어 택시를 타고 외출해야 합니다.
5 sur 5
par un voyageur

Hotel Limpio

Publié le 26 nov. 2016 sur Hotels
Excelente Hotel
3 sur 5
par Andre

Ce voyageur a laissé seulement une note Publié le 21 mars 2016 sur Hotels
3 sur 5
par un voyageur de Zimbabwe

Publié le 4 févr. 2016 sur Expedia
Pour : Nothing
Contre : Bathroom needs fixing, staff needs to be trained on the importance of customer care
Emplacement : There is a Casino at the Grand Palm hotel
Fair, but not sure about the 4 star rating. Checked in and had challenges with the air conditioner which was dripping some tiny droplets of water. It took hours to get this fixed. Some of the staff members do not have a culture of smiling, had a visitor who came looking for me but was told there was no one booked under that name until there had to call me on my mobile, efforts to get redress was met with resistance as the front office person literally had to argue with the visitor, drainage system in the bath tub was a poor, a foul smell from the bathroom, broken shower door and handle, gym poorly equipped, and finally problems when I checked out. Booked through expedia and submitted email confirmation when I checked in. Upon checking out I got a printout and was requested to settle my bill in cash or by card, at which point I indicated that booking was done through expedia and confirmation for the booking and payment submitted upon checking in. Was asked to resubmit the same email. I booked this hotel on the basis of reviews but my experience was not so great. Maybe for the price, but I would rather pay extra to compensate for all the issues raised above
4 sur 5
par Tafadzwa de Sheffield

Good hotel

Publié le 23 août 2015 sur Hotels
Overally good, the only issue was there was water leakage in the bathroom which was not cleaned when we moved in.