Note fondée sur 381 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Norman, I received a copy of your survey, and wanted to take a moment to personally respond. I appreciate your 8/10 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with an even better experience. I do hope that you will return to our hotel, or any other Extended Stay locations in the future. Sincerely, Toni-Ann RediResponse Specialist
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Tina, The staff at the Red Roof Inn Gadsden and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Stephanie,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GADSDEN and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 août 2024 sur Expedia
It was not the cleanest, but horrible. The AC was VERY loud and it felt musty in the room the whole time we were there.
Commentaires de Gestion de l’hôtel
23 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Ericka,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gadsden. We are sorry you had a less than satisfactory experience. You indicated that you were unsatisfied with the cleanliness of the location not being up to standard and the disturbance from the air conditioner.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SaneshaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GADSDEN and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Lensey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gadsden and I were elated to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur de Boaz
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Tina,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN GADSDEN. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 11 août 2024 sur Expedia
Never disappoints. Wonderful stay!
Commentaires de Gestion de l’hôtel
13 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Melissa,Thank you for telling us about your recent visit to RED ROOF INN GADSDEN. I was happy to read that you had a wonderful stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear George, We at the RED ROOF INN GADSDEN truly appreciate your scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 août 2024 sur Hotels
The room was dated and a little run down. The air conditioner struggled a bit in the heat but eventually cooled the room to an enjoyable temperature. The road noise was noticible at times but subscided after nightfall.
Commentaires de Gestion de l’hôtel
10 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Lensey, for taking the time to write a review of your stay at the Red Roof Inn Gadsden. We appreciate your 8/10 raring following your stay, however, our apologies for all the inconveniences during the time you spent with us. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
