Ratings based on 881 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 15, 2024
by A traveller
Posted Dec. 14, 2024
Lovely hotel. It was clean and comfortable. The front desk people were wonderful, the lobby was so pretty for the holidays and the breakfast was great! They even had cook to order fresh omelets.
by A traveller
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
Thanks!!
by A traveller
STEER CLEAR!….
Posted Sep. 16, 2024 on HotelsFront desk “service” was terrible. The manager Ebony lied about having CLC availability (corporate paid lodging) due to a personal issue she seemed to have with me when I kept having to get help with billing. Facility is old and dirty with poor service. Breakfast and bar service was good though. Overall…steer clear!
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
We sincerely apologize. We hope to see you in the near future!
by A traveller
Posted Sep. 16, 2024 on Hotels
The location is very good for our needs. It was decently clean, not great. Our non-smoking room had definitely been smoked in, but it wasn’t horrible. I would not eat breakfast there, but the room was decently clean.
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
Thanks for your feedback, We hope to see you in the near future!
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
Thank you!
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
Thanks Shannon, We hope to see you in the near future!
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
We apologize James. We hope to see you in the near future!
by A traveller
Posted Sep. 15, 2024 on Expedia
Great breakfast, nice restaurant with good food. Pool area and hit tub very relaxing
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
Thank you so much Monica for your positive feedback. We hope to see you in the near future!
by A traveller
Posted Sep. 15, 2024 on Expedia
There was water on the floor of the bathroom approximately one inch high. Also a leak from the ceiling. The sheets were yellow
We requested towels, because the ones in the room were wet. The staff never brought hem
It looks nice on the outside, but inside it’s awful
Comment from Hotel Management
Sep. 20, 2024 by EBONY, Hotel Management
We sincerely apologize for all the problems you encountered during your stay here at our property!
