Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
This hotel is very dirty
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Daymaris,We're disappointed to hear about your experience, and we take cleanliness seriously. Your feedback will be shared with our team for review and improvement. Our goal is to provide all guests with a comfortable stay, and we appreciate you bringing this to our attention.
par un voyageur de Fairfax
Publié le 18 sept. 2024 sur Expedia
Wonderful staff
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Robin,We appreciate you choosing to stay with us! Please feel free to reach out to us directly with any feedback you may have from your recent visit, so we can ensure your next stay is a perfect 10!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
the staff was very friendly, after we check a couple of rooms, our room clean (others had a lot of smell, very humid) the building is in very bad condition.. dirty and no maintenance at all. we only decided to stay because of how nice was the staff with us.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello pablo,We appreciate your kind words about our friendly staff. We value your feedback regarding the room conditions and building maintenance and will forward your comments to the appropriate department for review. Your satisfaction is important to us, and we hope to welcome you back for a better experience in the future.
par un voyageur de Davie
Publié le 16 sept. 2024 sur Expedia
Near highway, stores and food but dingy. No cleaning in the 4 days we were there ( they claimed every other day) breakfast was toast and frozen waffles... but the staff was friendly bed was comfortable
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Paul,We appreciate your feedback and are glad you found our staff friendly and the bed comfortable during your stay. We will review our housekeeping procedures to ensure our guests receive the best experience. Our location near the highway and various amenities is ideal for many travelers. Thank you for taking the time to share your thoughts with us.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The exterior of the hotel was very run down, including a broken down vehicle parked in the parking lot. The interior of the room was very dirty and run down. Liquid stains on the bed spread, spots on the sheets, stains on the towels, and stains on the wall in the bathroom. It is apparent that the sheets, bed spreads, and towels are cleaned regularly. Due to the unsanitary conditions of my room, I checked out, cancelled my reservation and went to another hotel.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gregg, We are sorry to hear about your experience at our hotel. We take all feedback seriously and have forwarded your comments to our management team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience caused during your stay. Please feel free to contact our management team directly to discuss your concerns further.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very run down, people were tailgating in the parking lot. Litter all over property mostly beer tops.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Katie, We're sorry to hear about your experience. However, we appreciate you sharing your feedback as it helps us improve our services for future guests. If you have any further concerns, please don't hesitate to reach out to our management team.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello verlyn, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to contact us directly with any details about your experience so we can address them appropriately.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Worst property I’ve ever stayed at! It was family weekend at UF so options were limited. So it makes it doubly worse that I paid as much as I would pay to stay at a Hilton two nights at this scum bag motel. It was filthy! Floors, bathroom, doors and walls just disgusting. I’ll be working with my credit card to try and retract payment because it was that awful. It’s also three stories and the outside pathways are tipped as if it’s about to fall in a sink hole. The bathroom handle broke so we called and they said maintenance left at 4! Really no one on call to fix a broken toilet?? We had to use a hanger in the back tank because the chain was busted. So absolutely disgusting it should be shut down as health hazard. I’ll be jumping in the shower when I get home and washing every thing including bags that touched the floor. NOT RECOMMENDED!!!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Melissa, We're sorry to learn about your recent experience at our property. Your feedback is valuable, and we take all comments seriously. We recommend contacting management directly with any concerns moving forward. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Stephanie, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to share any specific feedback you may have so we can address your concerns and improve our services.
