Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2018 sur Hotels
par un voyageur
Publié le 21 août 2013 sur Hotels
par un voyageur
Publié le 21 août 2013 sur Hotels
Faire attention à l'emplacement de la chambre - Absence de petit déjeuner sur place, système de ticket limite - Navette à dispo pour l'aéroport
par un voyageur
Publié le 23 sept. 2024 sur Expedia
My mistake for renting this room to be closer to my daughters apartment. It stinks. Literally. And the actual room had the overwhelming smell of a very bad air freshener that made me think they were covering up a bad odor. I moved out immediately and slept on my daughter’s couch. Never again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the our renovations during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Holiday Inn University Center, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Holiday Inn University Center. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Brilliant stay really enjoyed my experience staff are great
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Holiday Inn University Center, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Holiday Inn University Center. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Holiday Inn University Center, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Holiday Inn University Center. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We are grateful for having you as our guest and appreciate your feedback about our convenient location. However, we apologize for the renovations during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Jaqueline was excellent and patient
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Dear Alejandro, I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Holiday Inn University Center, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us and serves as encouragement to all of us here. We appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Holiday Inn University Center. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.Sincerely,Jacquelyn Walkergsm@theuniversityhotel.com
par un voyageur
Publié le 1 sept. 2024 sur Expedia
This property overbooked the rooms on a football game weekend where the rooms were inflated to $900/nt. They offered to accommodate 8 people into 4 king rooms rather than 2 double queen rooms but were requiring us to pay even more for the additional rooms needed due to their negligence. The staff was rude and ultimately cancelled the reservation all together when we argued that we should not be charged more to accommodate our group.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We are grateful for having you as our guest and appreciate your feedback about our convenient location. However, we apologize for the renovations during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.
