Note fondée sur 1 341 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 5 avr. 2024 sur Expedia
Ok comme hôtel.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Norma, Gestion de l’hôtel
Thank for staying with us,glad you enjoyed your stay.
4 sur 5
par un voyageur

Publié le 23 avr. 2022 sur Expedia
Great !
Commentaires de Gestion de l’hôtel
7 mai 2022 par Aaron, Gestion de l’hôtel
Thank you for staying with us and for the review. We're happy to hear you enjoyed your overall stay and hope to see you return in the future. -Aaron Pratt Front Desk Manager/Director of Sales
5 sur 5
par un voyageur

Publié le 2 oct. 2024
It’s right off the interstate, but it was surprisingly quiet.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Norma, Gestion de l’hôtel
Thank you for the feedback, glad you enjoyed your overall experience.
4 sur 5
par un voyageur

Publié le 1 oct. 2024
Very pleased
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Norma, Gestion de l’hôtel
Thank you for staying with us, glad you enjoyed your stay.
4 sur 5
par un voyageur

Publié le 28 sept. 2024
Stayed during a hurricane. It was full and a bit hectic but the staff was excellent and accommodating . Hotel was clean and modern.even the continental breakfast very pleasant with good food and friendly staff.Took my mind off the stress of the storm totally.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Madison, Gestion de l’hôtel
Thank you Susan for taking the time to leave us a review. We are glad that you enjoyed your stay with us during a difficult time. We look foward to seeing you again in the future under better circumstances!
2 sur 5
par un voyageur

Its just OK

Publié le 17 août 2024 sur Hotels
I understand renovations was going on but the shower looked very dirty and fruit flues around the sink. Sofa cover was dirty as well.
Commentaires de Gestion de l’hôtel
18 août 2024 par Norma, Gestion de l’hôtel
We do apologize for the issue with the room, we will work with housekeeping on the cleaning of the rooms.
1 sur 5
par un voyageur

Disgusting

Publié le 16 août 2024 sur Hotels
There were cockroaches in my room and the only elevator did not work so you had to carry your luggage up the stairwell to your room on check-in and down tge stairwell at check-out. No offer of help from the staff.
Commentaires de Gestion de l’hôtel
16 août 2024 par Norma, Gestion de l’hôtel
We do apologize for the inconvenience that the elevator did not work.
2 sur 5
par un voyageur

Worked for a night- not again

Publié le 15 août 2024 sur Hotels
Air conditioner was not working properly, very loud and leaked. Whole hotel could use some refurbishing and fixing.
Commentaires de Gestion de l’hôtel
16 août 2024 par Norma, Gestion de l’hôtel
We do apologize for the inconvenience; we will have maintenance take care of the A/C.
2 sur 5
par un voyageur

Roach motel. Infestation.

Publié le 15 août 2024 sur Hotels
Cockroach infestation ongoing in this hotel. Have stayed in Florida many times over the years and realise occasional presence of a cockroach can occur even in the best of places. This however was not an occasional roach or the best of locations. Numerous small roaches were coming out the woodwork in the rooms (tried two different ones) and corridors and presumably elsewhere. Staff either feign shock and suprise about the cockroach issue or are disinterested about it. Manager is clearly aware of scale of problem but does not seem to take it seriously. Half-heartdely offered us an insecticdal treatment of room which lasted a few hours at most - in that the several roaches we found afterwards were either dead or dying. But by the next morning the roaches were back in force alive and vigorous. Rooms potentially spacious and nice and when refurbishment is complete this may become a nice hotel. Staff great and - apart from roach issue, seem competent. In the interim though would definitely not recommend or consider staying in this place again.
Commentaires de Gestion de l’hôtel
18 août 2024 par Norma, Gestion de l’hôtel
We do apologize for the bugs in the room, we are taking the issue seriously we did just change to a different pest company the beginning of the month hopefully they can take care of the problem.
1 sur 5
par un voyageur

Publié le 15 août 2024 sur Hotels
Elevator was broken and no lower level rooms available. Reservation was canceled and I’m still waiting on refund.
Commentaires de Gestion de l’hôtel
15 août 2024 par Norma, Gestion de l’hôtel
We do apologize for the inconvenience, even though we cancel your resveration it does take 2 to 5 day to process the refund up your to your bank .
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 1 341 Suivant