Note fondée sur 726 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par GM, Gestion de l’hôtel
Dear Manuel, thank you for taking a moment to let us know that your stay here at Home2 Suites by Hilton Gainesville Medical Center was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Dear Jill, thank you for taking a moment to let us know that your stay was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Excellent staff - very friendly, helpful and accommodating. Always pleasant and cheerful.
Perhaps gauge a bit more regarding number of guests checked in, and the availability of items at breakfast. Many items ran out quickly, more than an hour before closing time. The ratio of breakfast items to guests was in the minus.
The lobby areas in front of the elevators unfortunately need attending to. Perhaps the bins need deep cleaning and the carpet as well. There is a negative scent when exiting the elevators.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Dear Rebeca, thank you for taking the time to provide some insight into your recent stay. While we're comforted to know there were some positive aspects to your visit such as the friendly hospitality provided by our team, we do apologize for any areas in which we may have fallen short of your expectations. Thank you for sharing your observations regarding our breakfast service and the conditions in our common areas. We are truly grateful for your insights and hope you will give us another chance to provide you with an even better experience the next time your travels bring you this way. Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Always love staying at a Home2 Suite, you have all your necessities for my work trip. Great location
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Emma, thank you for the excellent review of your stay at Home2 Suites by Hilton Gainesville Medical Center. We appreciate you taking a moment to let us know how convenient our hotels are when traveling on business. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Dear Ernesto,We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Dear Ernesto, thank you for choosing our hotel for your recent visit to the area. We regret not meeting your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Dear Mary,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Home2 Suites by Hilton Gainesville Medical Center. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par GM, Gestion de l’hôtel
Dear Mary, we appreciate you taking the time to share that your stay was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us here at Home2 Suites by Hilton Gainesville Medical Center to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Yours in Service,Everado MontenegroGeneral Manager
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par GM, Gestion de l’hôtel
Dear Troy, thank you for choosing Home2 Suites by Hilton Gainesville Medical Center for your recent travels. It is great knowing you experienced a pleasant stay with us. We enjoyed hosting your visit and look forward to being your continued hotel of choice when your plans bring you to Gainesville.Yours in Service,Everado MontenegroGeneral Manager
