Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ludlow
Publié le 13 déc. 2024
Nice place for an overnight
Commentaires de Gestion de l’hôtel
13 déc. 2024 par The Guest Lodge Team, Gestion de l’hôtel
Thank you for the rating. We are glad you enjoyed your stay!
par un voyageur
Publié le 11 déc. 2024
Commentaires de Gestion de l’hôtel
11 déc. 2024 par The Guest Lodge Team, Gestion de l’hôtel
Thank you for the rating! We are glad you enjoyed your stay!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Location was convenient. Room was clean. Friendly staff. Television remote didn’t work well which was problematic because it’s football season in the South.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par The Guest Lodge Team, Gestion de l’hôtel
Thank you for taking the time to review, Mrs. Medlin. We take pride in providing the most accommodating stay for our guest and we're pleased to know our staff was able to fix the issue with the input on the TV, as you and I discussed this morning. We're glad you enjoyed your stay overall, and hope to see you again soon and hopefully gain a 5/5!
par un voyageur
Would stay again
Publié le 19 oct. 2024 sur HotelsGreat customer service, clean rooms
Commentaires de Gestion de l’hôtel
20 oct. 2024 par The Guest Lodge Team, Gestion de l’hôtel
Thank you for your review, Mr. Dempsey. We're pleased you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Great value for the money. Central location. Breakfast not the best but desk person said they are aware and will improve. They are adding additional breakfast space.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par The Guest Lodge Team, Gestion de l’hôtel
Robert - thanks for the feedback. We hope to have you back at our lodge in the future.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your feedback. We hope to have you at our lodge soon.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
breakfast was a joke
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Guest Relations, Gestion de l’hôtel
I am sorry that you did not had a great experience with breakfast, we will work with our team to improve the experience.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par The Guest Lodge, Gestion de l’hôtel
Thank you for your feedback! We look forward to having you at our lodge in the future.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
good location but street facing rooms (203) had lots of traffic noise.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par The Guest Lodge, Gestion de l’hôtel
Thank you very much for your feedback. Unfortunately, being in a downtown location does come with some noise at certain times of day. We offer other rooms away from the street and white noise machines at the front desk.
par un voyageur
Miserable weekend
Publié le 13 oct. 2024 sur HotelsThe hotel entrance was difficult to get in and out of. The room was hot and stuffy. The air conditioner difficult work properly and the beds were very uncomfortable.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par The Guest Lodge, Gestion de l’hôtel
Hi Lanie - We messaged you as soon as you checked in to make sure that all was good with the room. The hotel beds are brand new. Wish you would have told us that you had any issue with the air conditioner, we would have sent maintenance to your room right away to rectify any issue. We regret that you did not have a pleasant stay. Hi Lanie,We messaged you as soon as you checked in to make sure that everything was good with the room. The hotel beds are brand new. We wish you would have told us if you had any issues with the air conditioner so that we could have sent maintenance to your room right away to fix any problems. We regret that you did not have a pleasant stay.Hi Lanie,We messaged you as soon as you checked in to make sure that everything was good with the room. The hotel beds are brand new. We wish you would have told us if you had any issues with the air conditioner so that we could have sent maintenance to your room right away to fix any problems. We regret that you did not have a pleasant stay.
