Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2022 par Manager, Gestion de l’hôtel
Hello Katy,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
par un voyageur de FINDLAY
Publié le 27 nov. 2024
Old and tired property. Not well kept. Needs a complete renovation.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par Manager, Gestion de l’hôtel
Hello George, We appreciate your feedback and will share your comments with our management team for review. Thank you for staying with us.
par un voyageur de FINDLAY
Publié le 27 nov. 2024
Old and tired property. Not well kept. Needs a total renovation.
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Eric - GM, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your stay. On behalf of our entire staff at Baymont by Wyndham we apologize for the concerns you shared about your experience at this hotel. We are in the process of addressing the renovation issues currently needed for our hotel and I assure you we are working diligently to implement these renovation procedures. When finalized, we are confident that our property will meet and exceed the high quality brand standards known for our chain.We appreciate the feedback and hope that upon your next visit we can exceed your expectations.
par un voyageur
Publié le 29 sept. 2024
Leonard was very polite and accommodating to us thank you for caring about our concerns.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Wesley,We are pleased to hear that Leonard provided you with excellent service during your stay. Our team strives to address all guest concerns promptly and effectively. Your feedback is important to us, and we hope to welcome you back in the future for another positive experience.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Hotel was clean and tidy. Room was a nice size and bed comfortable. Breakfast was good. Housekeeping missed us for three days which was the only disappointment.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Margaret,We appreciate your positive feedback on the cleanliness, comfort, and breakfast. Your comments about the housekeeping service have been noted for our continual improvement. Thank you for sharing your experience with us.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Breakfast was okay. No Hot but had a waffle maker. And breakfast sandwiches you could put in microwave.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Margaret J,We appreciate your feedback regarding your breakfast experience. Our waffle maker and breakfast sandwich options aim to provide a convenient and satisfying meal for our guests. Your comments will be shared with our team for further consideration.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We are thrilled to hear you had a perfect experience at our hotel! We look forward to welcoming you back soon for another outstanding stay.
par un voyageur de Chicago
Publié le 8 sept. 2024 sur Expedia
The hotel staff was very loud late at night in the hallway outside of our first floor room. They were walking back and forth in the hall and speaking very loudly. We finally asked them to be quiet.
The bathroom ceiling and tub were dirty and in need of repair.
The cost of the room did not warrant the condition of the bathroom.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer, We appreciate you sharing your experience with us. We value all feedback and will address your concerns with our team. Our goal is to ensure all guests have a comfortable stay with us. We apologize for any inconvenience you faced during your visit and will take steps to prevent this from happening in the future.
par un voyageur de Royal Palm Beach
Publié le 5 sept. 2024 sur Expedia
Really nice place and a great staff! Definitely will be back!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dercilio,We are thrilled you enjoyed your stay with us and found our staff to be excellent! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
We were (not) greeted on arrival by a front desk clerk that acted as though it was an imposition to check us in. She was gruff and just plain rude. We saw the signs as we moved up to our guest room- too much air freshener to cover up the odors, dirt on the floors, a filthy elevator. A glance at the pool showed slime on the surface. Our guest room was no better- a dirty toilet seat, something running down the bathroom wall, grunge on the floors. If we had not been in a time pinch to attend my husband's uncle's celebration of life we certainly would have found a different hotel. DO NOT stay at this hotel!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello George A.,We apologize for the experience you described and value your feedback. We're continually striving to provide exceptional service and cleanliness standards for all guests. We recommend reaching out to the hotel management directly to address your concerns in detail. Your feedback will be instrumental in helping us improve.
