Note fondée sur 594 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de BUENA VISTA
Publié le 23 sept. 2024 sur Expedia
This is a nice property with nice courtyard to sit out and relax. Our room had a patio which was nice.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Christine! Thank you for sharing your experience! We're glad you enjoyed the property, especially the relaxing courtyard and patio. We hope to welcome you back for another enjoyable stay soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great staff, very courteous.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jody! Thank you for your feedback! We’re thrilled to hear you had a positive experience with our staff. Your kind words are much appreciated. We look forward to welcoming you back soon!
par un voyageur
Nice clean hotel but a bit pricier than expected
Publié le 22 sept. 2024 sur HotelsGood spacious clean roons. Nice pool for the kids. The breakfast seemed ok, though i just got coffee. I was a bit surprised at how much it cost for a ranom weekend in Galesburg though.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Anthony! Thank you for sharing your experience. We’re glad you found our hotel clean and enjoyed the spacious rooms and pool. We appreciate your feedback on the pricing and breakfast, and we’ll take it into consideration as we strive to offer the best value. We hope to have the opportunity to welcome you back in the future!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi June! We’re thrilled to receive your 10 out of 10 rating! It’s wonderful to know that your experience with us was flawless. Your satisfaction is our top priority, and your positive feedback reassures us that we’re on the right track.Thank you for staying with us, and we can’t wait to welcome you back!
par un voyageur
Just okay
Publié le 15 sept. 2024 sur HotelsIt was just ok. Some aspects were cleaner than I expected but it is very old and pictures are deceiving. It really needs an update. The bed was very firm. The staff was friendly. Probably would not stay again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Stephanie! Thank you for sharing your feedback. We're glad to hear that you found some aspects of the property cleaner than expected and appreciated the friendliness of our staff. We understand your concerns about the property's age and the firmness of the bed, and we will take your comments into account as we consider updates. We regret that your experience didn’t fully meet your expectations and appreciate your input.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The staff were very friendly and helpful. They even taught me how to pronounce the name of the road outside the motel! This motel is certainly a vintage Midcentury marvel outside, but the rooms have been updated. Our room was clean and the beds were comfortable, the room temperature just right. One safety issue: we noticed that the outside building door's lock was broken, but the interior room locks were fine. As other reviewers have noted, the shower was a bit stubborn about working, but it eventually did.
There was a certain amount of highway noise; I wouldn't call it excessive, however. We heard no people or pet-noise.
Breakfast featured all the usual motel standbys--make-it-yourself waffles, bagels, fruit, yogurt, and the typical meh-tasting scrambled eggs. The breakfast area used to be a restaurant, and is a quaint throwback to the 1970's, with an amusingly excellent sound system.
From the motel, it's convenient to drive into Galesburg or Knoxville. We stayed here only one night while attending a family event in a nearby town.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amy,Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our friendly staff and found the room comfortable and clean. We appreciate your comments on the vintage charm of the property and the convenience of our location. Your safety concerns will be shared with the management team for their review. We hope to welcome you back for another pleasant stay in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The room was unclean, vasoline lid under the edge of the bed, toilet paper not replaced, body wash and conditioned empty, took 10 minutes for anyone to get there to even check us in. Overall was just a bad experience and won't be back.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Dalton! We sincerely apologize for the issues you experienced during your stay. It's unacceptable that the room was unclean, and that basic amenities and check-in service fell short of expectations. Your feedback is crucial, and we will address these concerns to improve our standards. We regret that your experience was so disappointing and appreciate you bringing these matters to our attention.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Sub par typical small town hotel
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi John! Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable and enjoyable stay, and your comments will help us identify areas for improvement. We appreciate you taking the time to share your thoughts.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Clean quiet
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kevin! Thank you for your review! We're glad to hear that you found the property clean and quiet. We look forward to welcoming you back for another pleasant stay!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Loved having the patio. The doors to get into the area where our room was were not working.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Penny,We're pleased to hear you enjoyed your patio during your stay. We always appreciate guest feedback to help improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.
