Note fondée sur 574 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Hair in the bathtub. Shampoo and bodywash dispensers empty. Interstate semi truck traffic noise all night.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for the inconvenience caused during your stay. Your feedback helps us address areas for improvement with our housekeeping and maintenance teams. We recommend reaching out to our management team directly for further assistance with your concerns. Thank you for sharing your experience with us.
par un voyageur
Publié le 23 août 2024 sur Expedia
Nice location. Quiet, clean. Beds were good. A bit hard mattresses, but Ok.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello David,We are pleased to hear you enjoyed our hotel's location and found your stay quiet and clean. We appreciate your feedback on the mattresses and will take it into consideration for future enhancements. Thank you for choosing to stay with us, and we hope to welcome you back soon.
par un voyageur
Publié le 23 août 2024 sur Expedia
X
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Connie,Thank you for sharing your feedback with us. We appreciate your insights and will certainly take them into consideration for future improvements. We hope to welcome you back and provide you with a more enjoyable experience.
par un voyageur
Best breakfast
Publié le 15 août 2024 sur HotelsBest breakfast at a hotel in a long time. Great service too.
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Lisa! We're thrilled to hear that you enjoyed our breakfast and received great service! Thank you for your kind words, and we look forward to welcoming you back soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Stephanie! Thank you for your excellent feedback! We're glad you had a great experience, and we look forward to having you stay with us again.
par un voyageur
Publié le 3 août 2024 sur Expedia
15 minutes delay on check-in with only one clerk, although she was efficient at it. Carpets throughout the facility need deep cleaning. HVAC system needs attention with high humidity throughout. Nice breakfast area. Wi-Fi does not allow VPN connections.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello William,We appreciate your feedback regarding your recent stay with us. We are glad to hear that our efficient staff made your check-in process smooth. We will pass along your comments about the carpets and HVAC system to the appropriate teams for review. It's great to hear that you enjoyed our breakfast area. Regarding the Wi-Fi, we apologize for any inconvenience and will look into improving the VPN connection. Thank you for sharing your experience with us.
par un voyageur
Publié le 1 août 2024 sur Expedia
Place was massive. Room clean breakfast good. Perfect for overnight stay. A little off beaten path. Can’t walk to anything too far.
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Michael! We’re thrilled you enjoyed your stay and found the room clean and the breakfast good! It’s great to hear the property suits your needs for an overnight stay. Thank you for noting the location; we appreciate your feedback and hope to welcome you back again!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Door keys kept malfunctioning, not a little but a whole lot
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Miles! We’re very sorry to hear about the issues you faced with the door keys. This is certainly not the experience we aim to provide. Your feedback is valuable, and we’ll address this problem to prevent it from happening in the future. Thank you for bringing it to our attention.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We were checked into our 1st room in which we paid an extra 40 dollars to have acces to a patio. We get into the room and it immediately smells so musty. We set our things down and i look around. I immediately find ants crawling all over the bathroom. They were on the toilet , in the sink, floor and shower. My husband then goes to the front desk to notify them of this. The guy at the front desk sends us to another room. We get inside and it again smells musty . I then go to the bathroom and this time there is MOLD all over the ceiling, under the sink and around the mirror. The patio door from the inside has leaves sticks and dirt all on the inside . The patio is just a door that leads to a table with an ashtray on top. The cleanliness of this hotel isnt even on the scale. I wouldnt even rate it.Outdated and uncared for is an understatement.
DISCUSTING. POOR MANAGEMENT. I laid awake all night because of how discusting I felt. I couldnt wait to LEAVE THIS PLACE. The owners/management should do everyone a favor and tear this place down.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth,We are truly sorry to hear about your experience at our hotel. We take all feedback seriously and will escalate your concerns to our management team for review and further actions. Your feedback is valuable to us as we continuously strive to improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Staff was polite and helpful
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Patricia! Thank you for your feedback! We're pleased to hear that our staff made a positive impression. If there's anything else you'd like to share or if we can assist you further, please let us know.
