Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2018 sur Expedia
par un voyageur
Publié le 23 août 2024 sur Expedia
Liked the hotel.
It's not the hotel's fault but Gallup in general is a little sketchy. It's not a place youd choose to visit for a vacation.
That being said, if you have to stop here, this hotel is nice and in a good location.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Grant,We are pleased to hear that you enjoyed your stay at our hotel and found it to be in a good location. While we understand your views on the area, we are glad that you found our property to be accommodating. Our team hopes that the rest of your trip went smoothly.
par un voyageur
Not a five star hotel
Publié le 23 août 2024 sur HotelsThe towels and sheets had stains on them, and looked unclean. The pool was out of service. The hotel just looked run down.
The free breakfast was pretty good. The rooms were quiet. The handle on our door was broken.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Lorilei,We appreciate your feedback on the breakfast quality and quiet rooms during your recent stay. We regret to hear about your concerns regarding the cleanliness of the towels and sheets, as well as the pool's availability. Additionally, we have taken note of the issue with the door handle. Please feel free to reach out to our management team directly to further address your experience.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Effie,We are sorry to hear that your experience did not meet expectations. Please reach out to us so we can address any concerns you may have.
par un voyageur de albuquerque
Publié le 12 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Brian,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Effie,We're sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us directly to discuss any concerns you may have had during your visit. We value your feedback and would like the opportunity to address them.
par un voyageur de Riverside
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback you may have from your experience. We value your input and would love the opportunity to address any concerns you may have had during your stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello James,We're thrilled to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Richard,We're delighted to hear you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Remodeling going on. But great service and still quite. Great stay
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate your kind words about our service despite the ongoing remodeling. Your comfort is important to us, and we are glad you enjoyed your stay. Should you have any further feedback, please feel free to reach out to us directly.
