Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Our room reservation was changed on us upon arrival. We reserved two queen beds and ended up in a king suite with a pull out bed couch(super uncomfortable). Carpet in the room was just very dirty. Sheets we requested for the pullout couch were all stained, had holes and not clean. Location was the main reason we stayed there to begin with. But overall the hotel was just very dirty.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ana, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
par un voyageur de Norwood
Publié le 29 sept. 2024 sur Expedia
Very nice staff no problems
par un voyageur
Publié le 28 sept. 2024 sur Expedia
It’s not a terrible hotel if you need a quick night of sleep but my room was pretty dirty the air vents were clogged with dust and the coffee machine was full of plaque.
The bedding was fine but the pillows felt like the cheapest possible pillow.
It wasn’t terrible and the important parts of the room were clean but they definitely skip over some low hanging fruit while cleaning the rooms.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Ana, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
I won’t stay in these hotel again
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Ana, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur
Good location, not good enough.
Publié le 22 sept. 2024 sur HotelsWe found roaches in our room, as well as stains on our sheets, mold in the bathroom and homeless persons pestering my family.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ana, Gestion de l’hôtel
Thank you for posting a review. We feel sad knowing that your stay was anything less than satisfying due to whatever reason we may have overlooked at that time. It would be great if you can give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression with you in the future.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Hotels
