Note fondée sur 161 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2024 sur Hotels
The room was so tiny! The bed was shoved against the wall so you couldn't get out on that side at all.The bed was hard and we both had a backache the next day. It has new owners so we had to pay AGAIN and wait 2 weeks for a refund. There is no one onsite and you have to text/email for everything- like where are extra blankets. There's also no thermostat control in the room. There's no closet or drawers for your clothes.
The room was clean. There is no early check in available. Doors don't unlock until 4, but we were able to make arrangements via messages for luggage drop-off before that.
par un voyageur de WEST FORK
Publié le 22 avr. 2024 sur Expedia
par un voyageur
Publié le 20 avr. 2024 sur Hotels
Room was booked 10 months in advance. Was cancelled the night before our flight.
par un voyageur
Publié le 6 avr. 2024 sur Expedia
par un voyageur
Publié le 3 mars 2024 sur Expedia
Got a text the day before the booking that the property is under renovation and that I need to get another hotel, so I had to book another one last minute.
par un voyageur
RUDE! DISHONORED RESERVATION!
Publié le 25 févr. 2024 sur HotelsDropped off by Uber, we found they were closed for renovation. NO Notice!
We were stranded and wound up paying for an expensive room, requiring a 45 minute walk!
par un voyageur
Publié le 1 janv. 2024 sur Expedia
The owners cancelled our reservation 1 night before arrival. We had 4 rooms booked. Still awaiting a refund.
par un voyageur
scam
Publié le 10 nov. 2023 sur HotelsWe tried calling and couldnt get anyone. After a long day traveling we showed up only to find a locked house with note on the door saying the property had been sold. We ended up having to spend more money and search for a hotel that night.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
we never received any check in directions and ended up staying at a hotel. Very dissatisfied and disappointed
par un voyageur
Poor management
Publié le 5 nov. 2023 sur HotelsWe drove almost 600 miles to find out that they didnt have a room. Was a note saying the building sold and they had zero rooms. This is on lone star rally night so finding another place was a nightmare. 0/10 thankfully hotels.com refunded our money