Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint Hubert
Publié le 2 juill. 2023 sur Expedia
Motel OK en général mais sans plus.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Management , Gestion de l’hôtel
Hello Danny, and thank you for submitting your review. We appreciate your feedback and are pleased to hear you had a pleasant stay. We thank you for being our valued guest here at The Beachcomber Inn, and we hope to see you again the next time you visit the island.
par un voyageur
Publié le 15 févr. 2023 sur Hotels
* bon rapport qualité prix
* proche de la plage 200m environ
* check in rapide
Commentaires de Gestion de l’hôtel
16 févr. 2023 par Management , Gestion de l’hôtel
Bonjour Alain et merci d'avoir déposé votre avis. Nous apprécions vos commentaires et sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous et que vous avez apprécié nos tarifs imbattables, notre emplacement idéal près de la plage et notre personnel. Nous avons tous apprécié de vous avoir ici! Nous vous remercions d'être notre précieux invité ici au Beachcomber Inn, et nous espérons vous revoir la prochaine fois que vous visiterez l'île !
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The place looks like it should be condemned. They took down their sign so we couldn’t even find the place to begin with, then we tried calling and calling because it looked like they were shut down/out of business but nobody answers the phone. Expedia tried calling them as well with no answer then ended up putting us in a much nicer hotel down the road. We would have been extremely uncomfortable staying here!!!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tracy,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
No stay
Publié le 2 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
2 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sarah,Reading your feedback about the hotel is disheartening. Apologies for the inconvenience encountered during your stay. More details about your experience would be helpful in making the necessary changes and improvements. The team hopes to earn your business during future travels to showcase ongoing enhancements.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Friendly staff, clean rooms, easy parking, very affordable and so near the beach. I would book again next time I’m in Galveston. They are currently renovating so some amenities are not working like the tv. But who wants to stay indoors and watch tv when you can easily walk to the beach
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Melissa,It's great to hear that the friendly staff and clean rooms made for an enjoyable stay, along with the easy parking and affordability. The proximity to the beach is a plus! Renovations can come with some temporary inconveniences, but it’s wonderful that the focus was on enjoying the beautiful beach instead. Looking forward to welcoming you back on your next trip to Galveston!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sammy,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
The front desk staff was mildly friendly. The rooms were kind of gross. And there was lots of remodeling construction everywhere outside. Definitely not cozy.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It’s disappointing to hear that your stay did not meet expectations. While we aim to provide a welcoming environment, it’s clear that both the state of the rooms and the ongoing construction impacted your experience. We understand how this could affect the comfort and cosiness you were hoping for. Your feedback will help us as we work to improve both our accommodations and guest experience moving forward.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Its been 7 business days and still have not received my $50 deposit. I cannot call because their phones are not working
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cheralyn,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Maz K.#Team6
par un voyageur de san antonio
Publié le 22 sept. 2024 sur Expedia
First they couldn’t find our reservation, then the property was dirty and under construction. The whole motel looked old and did not look like the pictures. The room smelled and the carpet was moist. Definitely would not stay again
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It's disappointing to hear about your experience. We take feedback seriously and will address these issues to ensure a better stay for future guests. Your concerns about the cleanliness and condition of the property are noted. Hope to serve better next time!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
I’ll never stay there again
Let’s just leave it at that
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi John,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
