Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de CORPUS CHRISTI
Publié le 5 nov. 2024
par un voyageur de CORPUS CHRISTI
Publié le 4 nov. 2024
Clean, but no table, desk or nightstand to place anything. Come on , no table??? D9nt want to set my stuff on the floor.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers.Maz K.#Team6
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 17 août 2024 sur Hotels
The hotel was filthy. There was people smoking dope outside the door very unsafe very very unsafe felt like there was homeless people camped out in the corridors.
par un voyageur
Publié le 16 août 2024 sur Expedia
Small rooms but it was only for a few hours
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Esmeralda, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur
Publié le 13 août 2024 sur Expedia
Yes
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christa, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
The room didn't have a coffee pot or refrigerator or anything to make me wanta stay there again.
They offered coffee in the area that you check in at, but never unlock the door. Staying in a hotel is having coffee in my room.
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Necesitan tener más atención al cliente estar pendientes en si falta algo .cambiae con frecuencia las toallas de el baño pues es Olga y se hutilizan mucho
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marytere, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur
Publié le 29 juill. 2024 sur Expedia