Ratings based on 85 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Women’s retreat
Posted Nov. 11, 2024 on HomeAwayHome was cozy with great views. Door code didn’t work but we were able to get help quickly.
Comment from Hotel Management
Nov. 25, 2024 by VrboOwner, Hotel Management
Thank you, Sara, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found issues in the home. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
by A traveller
Posted Apr. 1, 2024 on Expedia
Description says there is a pool and hot tub. Unless you pay 25$ per person, you have no access.
Overall property was not very clean (dirty plates, hairs in shower...)
Not recommended
by A traveller
No ELEVATOR
Posted Mar. 19, 2024 on HomeAwayUnit is exactely like the pictures posted. Best view ever! Some reviewed the unit as moldy/ humidity smelling, I'm a Florida gal & it's not a moldy scent it's straight up pet/ dog/ scent, kinda disgusting actually! Sides of bed in master bedroom were lined with sand. USB chargers installed behind end tables in master did not work at all. Charged phones in the bathroom. Unit had all items needed for a long term stay but you do need to bring coffee filters/coffee. Toilet paper/ paper towels/ dish soap/ dishwasher/ shampoo/ conditioner/ bath soap items provided but enough for 2 days. Pots/ pans/ dishes/ sheet pans/ provided. But NO elevator was a huge problem! As someone who had reconstructive surgery n cannot lift more than a coffee cup, this was an issue! My husband drove back into Houston for work Mon/ Tuesday AM n I had to check out solo, this wasn't cool! Overall unit was pleasant besides the odor!
Comment from Hotel Management
Apr. 4, 2024 by VrboOwner, Hotel Management
We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!
by A traveller
Pleasantly Surprised!
Posted Feb. 28, 2024 on HomeAwayBased on some of the other reviews, I was concerned about our stay. I called ahead of time to ensure everything would be there when we arrived. They delivered! The place was spotless, we had plenty of pillows, kitchen stuff, towels, etc. The view was awesome, very quiet when we stayed. Just be aware it is a little ways in to town, but that's what we loved the most because it wasn't crowded and really quiet!
by A traveller
Amazing stay!
Posted Feb. 15, 2024 on HomeAwayEverything about our stay was amazing! The listing is just as described in person and was also perfect for our furry friends. Location is amazing and far from the busier public beach. We hope to return soon!
by A traveller from Usa
Quick getaway
Posted Feb. 11, 2024 on HomeAwayNo pool,no hot tub & no elevator,everything was down. A little ruff for a 60's yr old couple going up & down 43 steps.
Best veiw in Galveston (5 stars)
Comment from Hotel Management
Mar. 5, 2024 by VrboOwner, Hotel Management
Richard, thank you for being our guest and sharing your experience! We're pleased that you loved our home's view but we apologize for the inconvenience you encountered due to the elevator being down. The elevators, along with the pool and hot tub, are HOA-provided amenities over which Vacasa has no control, but your comments will be shared with the appropriate parties. We enjoyed having you as our guest and we hope to host you again.
by A traveller
Nightmare
Posted Jan. 20, 2024 on HomeAwayNo heat, no hot water, no blankets and no host. One of the beds didn’t even have sheets and the kitchen lacks adequate cookware. This place is not fit for humans and should be removed from VRBO.
Comment from Hotel Management
Feb. 4, 2024 by VrboOwner, Hotel Management
Thank you, Carey, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
by A traveller from St. Cloud, MN
Decent place
Posted Dec. 8, 2023 on HomeAwayOverall, a decent place. Low water pressure and the air in the unit when we first arrived was stagnant but once we opened doors and turned up the air it was fine. Very minimal kitchen supplies. Dont bother trying to cook a decent meal or even a frozen pizza there's no pan for that
Comment from Hotel Management
Jan. 3, 2024 by VrboOwner, Hotel Management
Thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We hope to have the opportunity to host you again soon.
by A traveller
Nice condo, needs some repairs.
Posted Oct. 27, 2023 on HomeAwayI already left a review.
by A traveller
Beautiful location, serene, beach front was perfect just a moldy.
Posted Sep. 11, 2023 on HomeAwayPerfect condo outside of the noisy congested downtown area. Beautiful beach front, not packed at all. Had all the privacy in the world, pleasant staff, spacious condo. Only two cons, there was the overwhelming strong mold smell, the hvac ducts were moldy and damp so the mold smell filled the condo and we ended up leaving early because our sinuses and headaches were so bad. Sheets and towels were super saturated with the smell. Definitely know what cookware you need before showing up because it’s very sparse. Bring your own coffee as well and snacks etc. Had a broom to sweep floors but no other cleaning supplies so if you want to clean between meals bring your own. Other con was we couldn’t access pool the first night because we arrived right at 5 and the reception area was closed so I wasted $50 on bands I couldn’t use. I had called ahead and to no avail so that sort of took away the point of booking the unit because we like to swim in the evenings. Chatbot was as accommodating as you can expect but having prepaid for the bands I’d would have liked to have been able to get full use of them. Balcony was awesome just don’t sit in most of the chairs they’re rusted and most were rusted together and broken stacked in the corner. Condo was cool though so if you’re a hot sleeper the HVAC definitely keeps you more than comfortable. No food delivery, it’s a remote area but well worth the location. Would stay here in the mold would be remediated because the location is sublime!
Comment from Hotel Management
Sep. 14, 2023 by VrboOwner, Hotel Management
Hi Courtney, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
