Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2021 sur Expedia
Property smelled of cigarette smoke ,screen door was broke and the wi fi did not work even after requesting it to be fixed poorly run property
Commentaires de Gestion de l’hôtel
7 juill. 2021 par Betty, Gestion de l’hôtel
I am so sorry that someone prior to you violated our no smoking rules. Our cleaning lady apparently did not detect the odor or she would have make sure that it was removed prior to your arrival. I do appreciate your letting us know. The unit will be cleaned thoroughly and an ozonater placed in there to remove the odor completely. Re: the WiFi If we are made aware that it continues to give you problems, we provide you with an extender. If you do decide to give us another try, we will give you a free night.
par un voyageur
Lake trip
Publié le 2 juin 2021 sur HotelsBooked a weekend trip for the lake. It was easy to find. Nearest boat ramp about 2 miles away. Clean inside and good communication with owner/manager. Building and furnishings are older. Needs some outside work and landscaping would help. Overall a good stay. If you’re looking for new or excellent accommodations, this isn’t it. If you want an affordable stay that is clean but not new, this could be for you
Commentaires de Gestion de l’hôtel
2 juin 2021 par Betty, Gestion de l’hôtel
Steven, thank you for taking time to review us and your kind words. Many thanks for taking care of and respecting Bear Den. We hope to see you again.
par un voyageur
Publié le 30 nov. 2020 sur Expedia
Buscábamos una experiencia relajante con nuestra familia para festejar el día de acción de gracias
Pero lo que encontramos fue un lugar que olía a insecticida
Y había cucarachas en la cocina
Commentaires de Gestion de l’hôtel
3 déc. 2020 par Betty , Gestion de l’hôtel
I am so sorry you had a bad experience. You should have come to us right away, we had other units we could have moved you to. We do have a spray service that would have made a service call while you were here if you preferred not to move. Unfortunately with many guests, it is difficult to keep the insects out. I appreciate your review. Obviously, this cabin needs special attention and will receive immediate attention.
par un voyageur de Oklahoma
Publié le 19 oct. 2020 sur Expedia
Very clean, quiet, and peaceful. It feels like a home away from home.
Commentaires de Gestion de l’hôtel
21 oct. 2020 par Betty, Gestion de l’hôtel
Thank you Cory for your kind words! We love having you guys! You guys are such a pleasure! We look forward to your return.
par un voyageur de Dallas, TX
Publié le 17 oct. 2020 sur Expedia
The grounds are beautiful in the fall with lots of color. This was a quiet place. My dog loved exploring and it was a good place to have my dog with us. The beds were very hard and a bit uncomfortable. The couches were very soft and quite used. The coffee pot took 30 minutes to make a pot of coffee. The two beds which looked like 2 bedrooms online were actually in the same room. We still enjoyed our short 2-night stay.
Commentaires de Gestion de l’hôtel
21 oct. 2020 par Betty, Gestion de l’hôtel
Thank you for taking time to review us. Two things we could have helped you with, the hard mattress and the coffee pot. We, as your host, want you to enjoy your stay! We can correct just bout anything. We have firm and soft mattress toppers for situations like this. We also have extra coffee pots. Don't endure something unpleasant! You host wants to enjoy every minute of your vaca. Let us know! We will fix it.
I hope you will come back and give us a chance.!
par un voyageur
Publié le 13 avr. 2020 sur Hotels
Was very nice stay. My son and his girlfriend went and they enjoyed the cabin and their stay
Commentaires de Gestion de l’hôtel
22 mai 2020 par Betty, Gestion de l’hôtel
Thank you, Karen! We enjoyed having your son and his friend. They were very quiet and respected the property. We like hearing they enjoyed their stay. We hope to see them again!
Betty Fischer
par un voyageur de New Mexico
Publié le 14 févr. 2020 sur Expedia
Three of us stayed at the Elk Crossing cabin. It was nice to have separate sleeping arrangements and a sitting area as well. Heat was great (stayed in February), lots of hot water. It served our needs and Betty was terrific. Overall the place looks run down and old. The carpet is heavily worn, the kitchenette is dated but functional. The interior doors squeak and the patio doors don't really slide to open. With a little love and updating it would be very charming.
Commentaires de Gestion de l’hôtel
16 févr. 2020 par Betty, Gestion de l’hôtel
Thank you for your review. We love to hear from our guests! Thank you for letting us know about the squeaks, etc. We go through about the end of February to check and correct issues that we are not advised of and the maid doesn't report. We are doing things gradually to upgrade. The chalets will get prower washed and re-stained this spring, road work will be done, etc. Carpets will be replaced as needed. Unfortunately, C2 had dog damage which we had not had time to replace when you reserved. I would have moved you to another chalet if it had been possible and I had known. I sincerely apologize for the inconvenience. I hope you will give us another chance.
par un voyageur
Hidden gem in the Ozarks: Friendly owners
Publié le 23 janv. 2020 sur HotelsVery friendly owner accomodated my significantly delayed flight. Everything I could have asked for. Highly recommended if in the area.
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Betty, Gestion de l’hôtel
Thank you, Jeremy! I hope you had a successful "muddy" run. We appreciate the care you took of our little cottage and look forward to your return. Perhaps next time you can enjoy our campfire, zipline, homemade nachos and perhaps a movie in the Pavillion Circle. The weather did not permit that this time.
Again, our appreciation for the the complimentary review!
par un voyageur
Publié le 7 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Betty, Gestion de l’hôtel
Kendra, I am sorry! I typed a response when your review came in. I must have exited before I sent it.
Thank you for taking time to review us and for respecting and taking care of our little cabin!
We hope you will return.
par un voyageur
Publié le 15 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 nov. 2019 par Betty, Gestion de l’hôtel
Thank you, Alex, for your review. We are pleased that you enjoyed your stay. We hope you will stay with us again to enjoy the campfire and Pavilion Fun.
