Note fondée sur 781 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Pas d'avis
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Shawna , Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 7 août 2023 sur Expedia
Très agréable séjour
Commentaires de Gestion de l’hôtel
11 août 2023 par Shawna , Gestion de l’hôtel
Thanks for staying with us
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Petit déjeuner a ameliorer. Sinon tout était parfait. Grande chambre, calme, personnel courtois, literie confortable... je recommande
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Shawna , Gestion de l’hôtel
Thanks for staying with us.
par un voyageur
Surprised!!!
Publié le 15 août 2024 sur HotelsMy stay was excellent. The staff was extremely pleasant and helpful. The room was not only a good value, it exceeded my expectations. It had several amenities not often found in less expensive hotels and even the more expensive hotels. It was also very clean which is very important to me...just an overall good experience!!!
Commentaires de Gestion de l’hôtel
15 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
Good place. Free parking. Walk to stores and restaurants. A/c was loud but worked well. Workout room could use more equipment. Breakfast was excellent due to staff being present and keeping everything stocked and clean. Will stay there again
Commentaires de Gestion de l’hôtel
13 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 10 août 2024 sur Expedia
Excellent, clean property with friendly staff. I would urge management to consider adding a bit more variety to the breakfast offering.
Commentaires de Gestion de l’hôtel
13 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 6 août 2024 sur Expedia
Everything was good and clean!!
Commentaires de Gestion de l’hôtel
7 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to serving you again soon.Best regards,
par un voyageur
Publié le 4 août 2024 sur Expedia
One of the worst staff experiences ever at any hotel I’ve been at. I was checked in for a two day stay. When I get there, received my keys and went to my room. Neither key card worked in opening the door. I go back downstairs to let the person at the front desk know. She does what she needs to and the keys worked. The next night at 3am, someone attempts to enter the room I was given. IRATE… I call downstairs asking the front desk how this is possible and in doing so I receive someone with a very nasty attitude. Before the call ends I asked for the managers name, I’m told it’s Diana and I get hung up on. Completely unprofessional! So I kindly made my way downstairs to see why I’m the one getting hung up on and why I’m the one getting an attitude since some tried to come in my too at 3am. The attitude continued and she even threatened to call the cops on ME because she didn’t like the questions I was asking her. I give her my name and in the system I was listed as a no show. How is that possible if I checked in Friday evening? I go back to the room and the keys were deactivated so I had to go down there again. She then activated the keys but as im approaching the desk she talking about the situation with another guest. Again, completely unprofessional! I will in no way shape or form be staying at or recommending this hotel to ANYONE!
Commentaires de Gestion de l’hôtel
7 août 2024 par Diana Vera, GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the experience you had with our front desk agent. I have addressed this issue with the agent Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
