Ratings based on 12 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Good stay near work

Posted Mar. 25, 2024 on Hotels
Everything is ok.
5 out of 5
by A traveller

Good stay

Posted Dec. 20, 2023 on Hotels
There is no shuttle bus going to city but the reception helped us booked an uber.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 16, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 1, 2023 on Hotels
5 out of 5
by A traveller

Posted Jun. 1, 2023 on Expedia
Best
Comment from Hotel Management
Jun. 20, 2023 by Soumitra Pahari, Hotel Management
Dear Guest,Thank you for your feedback and I am elated to hear that you liked the hotel and our services.Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.We are looking forward to see you soon!Warm Regards,Soumitra PahariGeneral Manager
5 out of 5
by A traveller

Posted Feb. 10, 2023 on Expedia
Comment from Hotel Management
Jun. 20, 2023 by Soumitra Pahari, Hotel Management
Dear Guest,Thank you for your feedback and I am elated to hear that you liked the hotel and our services.Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.We are looking forward to see you soon!Warm Regards,Soumitra PahariGeneral Manager
5 out of 5
by A traveller

Posted Dec. 3, 2021 on Expedia
good overall
Comment from Hotel Management
Dec. 21, 2021 by Rahul Panwar, Hotel Management
Dear Mr. Doerner, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager
2 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 20, 2021 on Expedia
5 out of 5
by A traveller

Posted Apr. 2, 2021 on Expedia
International level quality Hotel in all respect. Given more chances, will definitely prefer this hotel. Quality restaurant and services superb
Comment from Hotel Management
Apr. 3, 2021 by Sunaina Manerker, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager
3 out of 5
by A traveller

Posted Feb. 4, 2020 on Hotels
Not everything on the menu card was available, no pizza, also one evening burgers was not available. Breakfast not really intercontential, only bread and jam, otherwise only local food, which not was heated good enough when it was standing in the buffet... Too many servants, so it was confusing who was taken care of what... It would be nice if it only where one person who we had contact with in the resturant insted of all the employees..
Comment from Hotel Management
Feb. 4, 2020 by ADIL SHAIKH - FRONT OFFICE MANAGER, Hotel Management
Dear Guest, Namaste! Thank you for taking out your valuable time for writing about your stay with us. Please accept my sincerest apologies for the inconvenience caused to you and the concerns has been already shared with the team for betterment of our service and standards. Would please request you to share your stay details and contact number in order to get in touch with you to personally take care of your requests and needs in the coming stays with us. Best Regards, Adil Shaikh Front Office Manager