Note fondée sur 454 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Expedia
Safe quiet. We accidentally left our window down in our car and it was safe the next morning.
par un voyageur
Publié le 4 août 2024 sur Expedia
Staff put us in a single king even though I paid extra for a double queens without telling us. Then they told us that Expedia messed up and shorted them $.61 and it was our responsibility to call Expedia and get it straightened out.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Nice!
Publié le 29 juill. 2024 sur HotelsNice place to stay.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
The toilet would not fill for at least 5 minutes after flushing. No HOT water eitger a night or morning showers.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Araly Salazar - Manager, Gestion de l’hôtel
Thank you for taking the time to fill out our guest survey, your input is very important to me. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that it is corrected moving forward, and upholding our commitment to provide a memorable experience with exceptional service. We hope to have another opportunity to better your experience with us the next time your travels bring you to Garden City.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
They only have one bag tote that i saw. Food in the morning bad.
par un voyageur
First time visiting
Publié le 13 juill. 2024 sur HotelsThe hotel has been updated. Clean and doesn’t smell like Garden City (if you know, you know). The room had a stain on the bathroom doorframe, other than that the room was clean.
par un voyageur
Not a bad hotel just not helpful
Publié le 11 juill. 2024 sur HotelsWhen we checked in, we had decided to go ahead and stop at the front desk instead of getting the digital key. This was our first day at this particular hotel and Garden City. The gentleman who checked us in barely made eye contact did not even speak about what the breakfast was and what time it was I really healthy even find the elevator good thing they’re close to the front desk and we found them ourselves. It was almost like we were disturbing him doing his extra duties of changing trash bags. That would be another subject that several of the trash cans and the eating area were already full and it was not even the end of the time of breakfast. The . It was almost like we were disturbing him doing his extra duties of changing trash bags. That would be another subject that several of the trash cans and the eating area we’re already full and it was not even the end of the time of breakfast. The room was advertised , as a soundproof from it is far from that. I have slept in quieter hotels than this one. The window in our room was full of condensation. Most of the time we had even turned up the air conditioner so that it would not be running all night. The window leaked in , the room above the air conditioner unit when it rain so hard that night. The second night the hotel was a little quieter, but there was no parking the first night when we got there because there were a lot of pick ups with toy haulers And they were taking up two or three parking places for each one of Vehicl
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Araly Salazar - Manager, Gestion de l’hôtel
Thank you for taking the time to review our hotel during your recent stay. As a VALUED guest, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities where issues could have been resolved. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver an exceptional guest experience. We are working on addressing the issues you left in your feedback. So that we can continue to improve our hotel operations. I do apologize for any inconvenience that may have caused. I wanted you to know that I have used your experience within our customer satisfaction process to be sure we don’t make this mistake again. We sincerely thank you for taking the time to share your thoughts with us.
