Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Excellent on all courses !
Commentaires de Gestion de l’hôtel
3 août 2024 par Ayn-AGM, Gestion de l’hôtel
Dear Jean Richard,Thank you for visiting us as at the Hyatt Place Garden City. I'm glad we achieved our goal of making your stay memorable by providing outstanding service. As always, we strive to make the experience one you will remember forever. Therefore, your feedback is important to us. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
par un voyageur
Publié le 18 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2022 par Hyatt Place Garden City, Gestion de l’hôtel
Dear Samson,
Thank you for staying at the Hyatt Place Garden City.
par un voyageur
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par GM, Gestion de l’hôtel
Dear Edna, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Shanel Passley, GM
par un voyageur de Canonsburg
Publié le 21 août 2024 sur Expedia
Great Staff but loose tire in bathroom
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Dear James, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Shanel Passley, GM
par un voyageur
Publié le 19 août 2024 sur Hotels
The front desk staff was excellent!!
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, It’s splendid to hear that you had a great stay. We're delighted our team members elevated your experience with their top-notch service. Your appreciation is greatly valued. Thank you, and we look forward to welcoming you back in the future for another wonderful experience. Best, Shanel Passley, GM
par un voyageur de MIDDLEBURG
Publié le 18 août 2024 sur Expedia
Great stay. Room was clean and had no issues. The young lady working the breakfast area was awesome. Someone needs to give her a raise. What her help feed an elderly gentleman who was issues difficulties.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Mark, Thank you so much for your excellent rating and for your uplifting comments regarding our staff and the high level of service they provide. It was our pleasure to host you and we hope to do so again. Best, Shanel Passley, GM
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Dear Patrick, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Shanel Passley, GM
par un voyageur
Publié le 15 août 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear jeffrey, It's outstanding you had a great experience. We care about the satisfaction of our guests and can't wait to see you again soon! Best, Shanel Passley, GM
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear Brian, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Shanel Passley, GM
par un voyageur
Publié le 14 août 2024 sur Expedia
There was an ill-managed fire alarm going off at 4:45AM when I was there, which led to the elevators being out of service for several hours.
While the front desk staff did eventually try to accommodate disabled guests with rooms on the 2nd floor (at the suggestion of a local police officer), disabled people still wound up having to walk up a flight of stairs to get to their new rooms.
The fire alarm was explained by a trainee covering the front desk as a "test," but that doesn't make much sense -- the fire department wasn't there to supervise and turn the elevators back on.
Otherwise, this was a very nice, new-ish hotel with clean, well-designed rooms, a nice lobby, and a tasty breakfast. Staff were generally pleasant.
Commentaires de Gestion de l’hôtel
15 août 2024 par Ayn-AGM, Gestion de l’hôtel
Dear Lisa,I'm happy to hear you enjoyed our spacious and well-equipped accommodations and found us to be calm and safe. Please accept my sincere apology for the fire alarm interrupting the comfort of your stay. Additionally, I regret we did not respond to the situation with sincerity and empathy. Your feedback, both positive and areas for improvement, is greatly appreciated as it helps us monitor and improve our guest offerings. Thank you for staying with us, and we hope to welcome you back soon. Best,
