Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Loved our Bear Lake stay!
Publié le 31 oct. 2024 sur HomeAwayProperty was situated in a perfect location for our activities. A few hiccups with a broken disposal, clogged drain and some kitchen cleaning issues, but help came and everything worked out nicely.
par un voyageur
X
Publié le 26 sept. 2024 sur HomeAwayY
par un voyageur
Property neglected
Publié le 15 sept. 2024 sur HomeAwayI believe the property was probably great in the past. The passcode to enter the property did not unlock the door to the property. We brought this up to the number provided for issues, but no follow up. The projector to the theater room was missing. The owner did reimburse a portion the cost of the rental and apologized. However, I don’t think it should be advertised as a feature to choose their property if it wasn’t present.The downstairs family room TV was broken and sitting in the garage. The upstairs shower rod and curtain fell when it was used and hit my daughter-in-law in the head. The remotes were missing or not working for several televisions. The house advertised that cable TV was available, but it was not. The swing in the backyard had missing cushions. As mentioned earlier the place was probably really nice when it was originally listed years ago, but has since been neglected. This comes across like the owners focus is to cut corners to save or make money rather than provide a great place to stay.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Kirk, thank you for taking the time to share your feedback. We sincerely apologize for the challenges your party experienced during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Hansen Family Reunion 2024
Publié le 9 août 2024 sur HomeAwayGreat home…sadly, there were too many insects especially earwigs!! The gravel par of the parking lot needs to be graded so that water drains to the southwest-many cars had to avoid parking in water/mud
par un voyageur de Missoula, USA
Wonderful
Publié le 31 juill. 2024 sur HomeAwayThis house was just perfect for our family reunion. Lots of space, amenities, and a great location.
par un voyageur de Rexburg, ID, USA
99.9% amazing place! We had a wonderful reunion here!
Publié le 8 juill. 2024 sur HomeAwayThe place is beautiful and has amazing view. It was very comfortable for our family which included adults and younger children. When we arrived, it was clean and sanitized, but the cleaners had missed some trash the previous guests had left on the deck (easy mistake). The only real complaint we have is that the listing claims to have an on-site electric car charger, when there is none. When questioned about it, the hosts informed us the “on-site” charger is in Garden City near a church. We strongly suggest changing the listing so people know what to really expect.
We had a wonderful time enjoying the home and the beautiful area that is Bear Lake. Thanks for a great time!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Rebecca. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We will ensure that all information about the home is clear to avoid confusion. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
par un voyageur
Lovely place and location
Publié le 10 sept. 2023 sur HomeAwayStayed here to celebrate a birthday with friends and had a great time! Went to the lake and spent a lot of time outside. The living room area was great for football watching and the theater we watched jaws!
par un voyageur
We enjoyed our stay
Publié le 19 juin 2023 sur HomeAwayWe enjoyed our stay. Everything was clean and we all had a really good time.
par un voyageur
Great house horrible property management
Publié le 7 août 2022 sur HomeAwayThe house was beautiful and the views were amazing. It was close to town and had lots of space.
The difficult part was with the property management. The message I sent did not get replied to until after check out. The electronic door battery were dead and not opening. We stood outside for over an hour trying to get help in. Direct message on the VRBO app were never replied to. We finally found a number on google and sat on hold and navigated through a mess of questions to finally get a back up key.
This was the only set back… the house was great!
par un voyageur
Loved amount of bedrooms, kitchen was stocked well & used theater room every evening. Great time!!
Publié le 2 août 2022 sur HomeAwayWe really enjoyed our time! Close to the lake, wonderful bike/walking trails, theater room was used every evening. Kitchen well stocked with cookware. TV set up a little complicated (wished we had a manual for that) maybe that was just us though. Fire alarms went off around 5:30 a.m. 😳 because of water leakage, however maintenance came that day and fixed problem. Great response! 👍🏼 Beautiful memories made❣️
