Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur HomeAway
par un voyageur de Ogden, Utah USA
Big house with amenities
Publié le 18 juill. 2024 sur HomeAwayThe house is big with so much potential. We had issues when we stayed though. The main fridge was broke when we got there, there was a dusty moldy smell downstairs which made 1/2 the family sleeping down there feel like they had allergies. The sectional couch in the basement NEEDs to go if it hasn’t yet. It was so old and not comfortable at all. And the projector wasn’t working. That was a big disappointment when you’re looking forward to a theater room.
Vacasa was super helpful and very responsive with everything. They were a great help!! The issues here would need to be addressed with the owners.
Great kitchen and enough tables, working hot tub, kids loved the blow up playhouse in the garage!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Alison, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur de Evanston, Wyoming
Family Reunion
Publié le 8 juill. 2024 sur HomeAwayBeautiful place with great facilities. Enjoyed by all.
par un voyageur
Christmas Family Reunion
Publié le 28 déc. 2023 sur HomeAwayBest Christmas ever to have my whole family together all 32 of us at such a nice and spacious place. Kids enjoyed the bouncing house in garage, xbox games, marble wall, theater, pool table, fooshball while the adults enjoyed the large kitchen up stairs. Everybody also liked the hot tube. Also what a great view. The deer came and visited us on the last day.
par un voyageur
Men's Retreat 2023
Publié le 13 oct. 2023 sur HomeAwayWhile we have stayed at this location before because we have always enjoyed the view and quiet nature of the area.
Our complaints were the following:
many of the dishes were not clean. It is pretty gross to pull out silverware or serving utensils and find them with dried food still on them. This also includes several dishes we came across. Not good.
Next were the beds. the one in the main bedroom next to the kitchen needs a new mattress. It is too soft with no support. I wound up sleeping on the couch in the kitchen area to keep from having sever back issues each morning. Several other men complained about their beds as well, wish I knew which rooms are at fault.
Finally, the pool table and ques need major attention. Ques, several tips are broken and most of them are warped. As for the table itself, one cushion is about to fall off and the felt on the surface is extremely worn. The table itself is a fine piece of furniture, just needs some TLC.
On a lighter note, we love the house. It's beautiful and in a wonderful location. But it is getting older and needs some major renovations to make your customers feel comfortable and cared for.
Thank you for the stay and all the good you have done.
Kevin Ballew
Men's Ministry Director
Commentaires de Gestion de l’hôtel
14 nov. 2023 par VrboOwner, Gestion de l’hôtel
Joanna, thank you for sharing your feedback, we're so pleased that you loved our home and that its location served you well! That said, we apologize for the issues you encountered that detracted a bit from your stay. We're sorry that the dishes were not completely clean and that you did not find our beds to be comfortable. While we acknowledge that beds will not suit everyone's specific preferences, we regret that ours was not to your liking. We shared your comments with the local manager and we appreciate your feedback as we view it as an opportunity to improve. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Needs work
Publié le 10 sept. 2023 sur HomeAwayThe property has a lot of potential, but needs some work.
1. The shelf in the kitchen came off the wall in the middle of the night. You can tell the shelf was not secured properly because the screws in the wall were smaller than the holes and were not anchored.
2. The legs on one of the tables into kitchen is cracked and broken. It has been zipped tied together by about 10 zip ties. The table is unstable and unsafe. It should be replaced.
3. The coffee table in the basement has a nail sticking out about 3 inches. This is a serious safety concern.
4. The fans in the basement rooms do not work.
5. The wifi is basically unusable when you book the home for its intended capacity, which makes the theatre room obsolete unless you bring downloaded content that does not need to stream.
6. The property owners only supplied a mini bar of soap and mini container of shampoo for each of the six bathrooms, even though it touts that it can accommodate 30 people.
7. Coaches and futons were stained and not clean.
8. When we arrived there were dirty dishes. We pulled out a pan and found someone else's cooked eggs on it.
9. The projector is held together by duck tape and is partially broken. When it displays an image there is significant discoloration in the center of the projection.
10. Small kitchen.
Positives -
Lots of rooms. The bunk rooms contain a queen and the bunk bed consists of three full beds. Bouncy house was fun. Six bathrooms.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Troy, for your feedback! We are happy you enjoyed this home. We apologize for the other issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Vacation home review
Publié le 4 août 2023 sur HomeAwayNice location, plenty of bedrooms, bathrooms, AC, and hot water. We had a wonderful time. Bounce house was very popular. Biggest issue is the kitchen's design. While it is a large room, the placement of the island is to the counter / refrigerator is too close. Walking is congested and when the dishwasher door is open the aisle is completely blocked. This made meal preparation & service very difficult for a large group.
Commentaires de Gestion de l’hôtel
20 août 2023 par VrboOwner, Gestion de l’hôtel
Hi James, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Good Time With Extended Family
Publié le 23 juill. 2023 sur HomeAwayGreat property in a beautiful location. We had 31 of us, ages 6 mon to 75, and felt like there was a good amount of room and great things to do. We would come back.
par un voyageur
Nice house with lots of queen beds and bedrooms.
Publié le 21 juill. 2023 sur HomeAwayIt was great. Some unexpected things were broken like the microwave and ceiling fan and doorknob.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Carin, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are very sorry you weren't able to use the microwave, ceiling fan and. door knob. It is always our goal for our guests to be able to use everything the home has to offer. The local team will address those issues so future guests will enjoy them. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Great place for large families
Publié le 14 janv. 2023 sur HomeAwayWe loved the size of the home! It amply accomodated our large family! The kids loved the bounce house, magnetic wall, & game room. The furnishings in the home however are in serious need of some upgrading. Broken couches and futons, dirty cusihions on chairs, dangerous sofa table in front of the family room couches. (Rusty hinges pinched our babies fingers and a loose rusty screw hanging down from it) The master bedroom had blood splatters on the top comforter and sheets. A door knob was off one of the bathrooms and also a towel hook was loose and feel off. Inspite of all this, if upgrades were made we would consider going back again!
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello Tresa, thank you for the review of your stay. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. the local team will address these broken items. We apologize for the inconvenience and hope we can host you again!