Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great pet friendly property
Publié le 28 déc. 2024 sur HomeAwayEasy check in, right on the water, pet friendly. Beautiful view of the lake and super quiet. Just what we needed :)
par un voyageur
Wonderful Location, wish it was cleaner
Publié le 22 oct. 2024 sur HomeAwayThe home was the perfect location right on the lake, loved waking up to the view. However the cleanliness was an issue for our group. We knew this was a pet friendly location but were not prepared for the amount of pet hair on the furniture and in the beds. Bathrooms and kitchen were spotless, but the couch was so covered with dog hair we did not sit on it. The beds had dog hair in between the sheets and we had to launder all of the bedding before we felt we could sleep in the beds. We also had to vacuum the floors to rid them of pet hair. Customer service was kind about the situation but was unable to do anything about it during our stay.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the review. We are so glad you enjoyed the location. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Beyond relaxing😊.
Publié le 27 août 2024 sur HomeAwayWe relaxed watching the sunrise every morning sitting on deck or on the comfortable living room couch. We also made good use of the kayak and paddleboard. The place was perfect!
par un voyageur
Great location, but dog hair on every surface!
Publié le 31 juill. 2024 sur HomeAwayWe love the location and used and enjoyed the paddle boards! Great property! S adly, the furry visitor from the last people left fur everywhere! On the blankets for the spare bed, couch, and floor. Crawling baby was covered every time we put her down. It didn’t seem like the previous people swept at all. My allergies went haywire!! We wish it had been cleaned from the previous visitors.
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
We apologize for the cleanliness issue that you have experienced during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. This has been forwarded to our local manager to avoid future complaints. We do hope we will have another chance to host you for a truly carefree stay in the future.
par un voyageur
Great weekend getaway!
Publié le 2 juin 2024 sur HomeAwayWe loved the location, being right by the water. The house was clean, spacious, fun decor. We had a wonderful time and plan to visit again for sure!
par un voyageur
Great place at Bear Lake
Publié le 24 févr. 2024 sur HomeAwayWe took a quick vacation to Bear Lake. This was a great place to stay. Very reasonable cost. Comfortable and clean. Great views of the lake. We would stay there again. The only disappointment was that the elevator wasn’t working.
Commentaires de Gestion de l’hôtel
5 mars 2024 par VrboOwner, Gestion de l’hôtel
Robert, thank you for sharing your experience, we're pleased that our home was perfect for your quick getaway! It's great to know that you found it comfortable and clean and that you would stay here again-- we'd love to have you. That said, we apologize for the elevator not operating and for any inconvenience this caused. Our local manager assured us that the part to repair it has been ordered and it will be in working condition again soon. We enjoyed having you as our guest and we look forward to hosting you again.
par un voyageur
Amazing views!
Publié le 9 janv. 2024 sur HomeAwayWe loved this property and the views of the lake.
par un voyageur
Christmas
Publié le 30 déc. 2023 sur HomeAwayGreat place to stay!
par un voyageur
Fun family/dog getaway
Publié le 20 sept. 2023 sur HomeAwayWe stayed for a week in September with our dog and our families. It was overall an awesome location and house and we had lots of fun and would rent again!
Pros:
- Location was perfect/right on the water (given high water level there wasn't a beach right in front of the house but there was a sandbar a 5 min walk away that we set up on and was perfect for our needs)
- Dog friendly (our dog had the best time of anyone haha)
- Lots of beds
- Gorgeous front room with huge windows to admire the amazing view
- Awesome deck/outdoor table looking out over lake
- Outdoor amenities were great including paddle boards, kayaks, extra beach chairs/towels, and corn hole
- Felt very private given the private road and shoulder season
- Adequate cookware to make meals
Cons:
- Endless bugs (dead and alive) in the house during our stay despite bug screens.
- Shampoo/conditioner/soap provided were smaller than what a hotel would provide for a place that sleeps 10 ( bring your own)
- Ended up having to buy extra toilet paper/paper towels as we ran out with at most 7 people in the home at a time and no extras provided
- Attempted to use grill several times and it didn't heat up enough to be usable despite hooking up our own propane tank
- Power was out overnight one night we were there (problematic for groceries/breastmilk)
- There's a makeshift fire pit we never used, we would've loved an actual fire pit for cooking smores
- Lack of AC was not an issue this time of year but would be in summer
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Alex, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Amazing Place
Publié le 1 sept. 2023 sur HomeAwayThe house, location, neighbors, views, etc. were all perfect. Will definitely rebook this place in the future. Could not ask for a better vacation and place to spend it!!! The icing on the cake was our ability to bring our dogs, they absolutely loved the place and the location of the water.
