Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Salt Lake City, UT
Fun family cabin
Publié le 4 sept. 2024 sur HomeAwayThis rustic, cozy cabin was great for our large family. Plenty of beds for everyone, firepit, star gazing, upper deck with amazing lake views. Well stocked kitchen, plenty of table seating and service dog friendly.
par un voyageur
Great stay even though no oven
Publié le 24 nov. 2023 sur HomeAwayOur vacation was a success! Enough beds and plenty of space to hang out. One morning we went to use the oven and no heat. We tried to trouble shoot the best we could while at the same time texting for help. Within a short time they gave us the door code to a vacant condo so we could cook our thanksgiving dinner. Thank you for your quick response with the oven! It all turned out great!
Commentaires de Gestion de l’hôtel
26 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Alison, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues with the oven. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Had some extra guests
Publié le 21 août 2023 sur HomeAwayProperty was as advertised. Clean looking inside, property was well kept, good parking, appliances all worked, plenty of seating inside and out. Two of the beds on the lower level had hair and a hair tie in the sheets. Biggest issue was hobo spiders and the mice. Killed 8 hobo spiders on the lower level and had mice running around in the loft area at night. Hard to be comfortable with that.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Mathew, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
par un voyageur de Roy, Utah, United States
Fun Christmas Getaway
Publié le 26 déc. 2022 sur HomeAwayCozy cabin, perfect for a Christmas away from home.
We were really happy with how close it was to Beaver Mountain Ski Resort.
No concerns.
par un voyageur
The view was awesome. Love the location.
Publié le 7 août 2022 sur HomeAwayA couple of things they could do better, need more tacks to hang towels on, the racks in bathroom kept comming off the wall. Check for bugs. I think that they might of big bomb, some dead bugs on beds and behind couches. More deep cleaning needed. Over all it turned out good. The electric went off and they responded fast. Which was great.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay with us, we hope that you had a great stay! We appreciate your comments and suggestions to help us improve our guests experience. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Disappointment
Publié le 15 juill. 2022 sur HomeAwayOlder property that needs maintenance and updates
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello, thank you for the review of your stay with us. We make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. We encourage guests to reach out with any questions or concerns prior to booking, as we are happy to help. We look forward to hosting you again soon!
par un voyageur
Awesome but hott
Publié le 26 juin 2022 sur HomeAwayCabin was great. Plenty of parking and close to everything.
Couple things I wasn’t stoked about. Air conditioning did not work. It got really hott.
We couldn’t find or couldn’t get ahold of anyone for pool and hot tub access.
par un voyageur
Great property, location, large groups, pet friendly, ammenities not as advertised.
Publié le 10 juin 2022 sur HomeAwayThe property was not as advertised. The title indicated "Cabin with Fireplace, Hot Tub and Pool". Subsequent reservation communications indicated the hot tub and pool were actually not available. Everything else with the stay was great, the property listing, especially the property title, should reflect actual ammenities available and not be misleading.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us. We apologize for any misunderstanding regarding this listing. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Great place, awful driveway
Publié le 11 mars 2022 sur HomeAwayWe enjoyed our stay except for losing 4 hours of our trip trying to dig our van out of the driveway not to mention the $175 tow truck we had to pay to have it unstuck. This resulted in lost plans and frustration. We did call Vrbo for help but other then sending someone to try and plow our drive which did not make a difference as it was too little too late.
So yes we enjoyed our stay but not the time and $ lost, especially after paying $1800 for the 3 days, we really expected more help for that price.
par un voyageur
Beautiful area
Publié le 14 févr. 2022 sur HomeAwaySuch a beautiful place. We enjoyed it very much.
