Note fondée sur 984 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
superbe hôtel
Commentaires de Gestion de l’hôtel
19 août 2024 par Skylar , Gestion de l’hôtel
Good morning, thank you for choosing the Sheraton Garden Grove. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 24 mai 2024 sur Expedia
Lovely hotel and great staff
Commentaires de Gestion de l’hôtel
24 mai 2024 par Skylar. , Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed your stay as much as we did serving you. We wish you safe travels to your next destination and we hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 16 août 2024 sur Expedia
La persona de limpieza siempre fue muy amable y servicial
Commentaires de Gestion de l’hôtel
19 août 2024 par Skylar , Gestion de l’hôtel
Good morning, thank you for choosing the Sheraton Garden Grove. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 15 août 2024 sur Expedia
Clean and very friendly staff ! Would definitely stay again .
Commentaires de Gestion de l’hôtel
16 août 2024 par Skylar , Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 15 août 2024 sur Expedia
No nice
Commentaires de Gestion de l’hôtel
16 août 2024 par Skylar , Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove. We're sorry this stay was not up to your standard. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels and hope you'll consider us again to redeem this stay.
par un voyageur
Publié le 15 août 2024 sur Expedia
Great Family environment especially when you having little kids
Commentaires de Gestion de l’hôtel
16 août 2024 par Skylar, Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 15 août 2024 sur Expedia
Everything is good
Commentaires de Gestion de l’hôtel
16 août 2024 par Skylar , Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove. We appreciate your feedback as it has been shared with the appropriate department. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.
par un voyageur
Publié le 14 août 2024 sur Expedia
Love this property. This was our second time staying here and we love it!!!!
Commentaires de Gestion de l’hôtel
15 août 2024 par Steve L, Gestion de l’hôtel
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
I feel the hotel should try to place families with kids in one area if possible and adults with no kids in another area. Crying/yelling kids for hours and early like 7am ruined some of our experience.
Commentaires de Gestion de l’hôtel
14 août 2024 par Steve L, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.
par un voyageur
Publié le 13 août 2024 sur Expedia
centered around everything, rooms should be updates. shower head exploded with water everywhere. Shower is positioned at waist level. Not the Sheraton I'm used to.
Commentaires de Gestion de l’hôtel
14 août 2024 par Steve L, Gestion de l’hôtel
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests. I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve.
