Note fondée sur 1 586 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 avr. 2023 par General Manager, Gestion de l’hôtel
Thank you for the wonderful review. Hope to see you again
par un voyageur
Très bon rapport qualité prix
Publié le 26 août 2022 sur HotelsEn retrait de l’agitation du centre, grande chambre propre disposant d’une terrasse donnant sur la rivière parfaite pour prendre l’apéritif
Commentaires de Gestion de l’hôtel
26 août 2022 par Joe, Gestion de l’hôtel
David, we very much appreciate your feedback! It was an honor to serve you! It seems you had a great experience while with us! We hope you enjoyed some of our many amenities as well. The pool areas are very relaxing! Please come see us again! Thank you and have a blessed day!
par un voyageur
Publié le 10 nov. 2024
Nice but could use some updates
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Brookside Lodge, Gestion de l’hôtel
Thank you for the review! We hope to see you again soon!
par un voyageur
Publié le 24 oct. 2024
The room was quite dated. It did not smell fresh at any time we were there. It had no facial tissue in the room that one normally finds in a hotel/motel. The single ply bath tissue was so cheap and very poor quality. The room was very dark, even when all the lights were turned on. The bed was comfortable but only a mattress sheet, that did not fit well, a cover sheet and a thin bedspread. I was cold during the night. The free breakfast was of poor quality and selection. The coffee was lukewarm at best.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the review and we do apologize for the issues you had while visiting with us. Had you let us know about the room issues we could have gladly fixed them or moved you to another room. We do hope you come back again.
par un voyageur
Publié le 16 oct. 2024
Easy to find the Lodge and quick check-in. Rooms and general areas are certainly ok and clean, but somewhat used looking.
Happy to stay here.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the review! We are pleased to hear your stay was great. Hope to see you again soon!
par un voyageur
Publié le 1 oct. 2024
The agent at the desk was amazing. She made sure we knew about bear safety and directed a very tired traveler to her correct room
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the review! We are pleased to know our desk agents are doing a good job keeping you informed for your vacation. See you again soon!
par un voyageur
Publié le 10 sept. 2024
Good customer service
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the response. Glad you enjoyed your time with us and see you again soon!
par un voyageur
Publié le 10 sept. 2024
Good customer service
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the response. Glad you enjoyed your time with us and see you again soon!
par un voyageur
Publié le 9 sept. 2024
Very friendly staff and I loved the rooms right next to the brook.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Brookside Lodge Staff , Gestion de l’hôtel
Thank you for the response. Glad you enjoyed your time with us and see you again soon!
par un voyageur
Publié le 21 août 2024
This is definitely not an updated property. Our first room was not good at all. It smelled terrible, and was dirty. I even went and bought my own pillows and blankets as well as air freshners. They did upgrade us to a larger room for the remainder of our stay because we were already paid through the next two nights. Its not somewhere I will stay again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brookside Lodge, Gestion de l’hôtel
Thank you for the review! We are sorry to hear your stay was not up to par. We did our best to accomadate you once aware of the issues with the first room. We are sorry to hear you will not stay with us again.
