Note fondée sur 766 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,2 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 19 oct. 2024 sur Hotels
Great location!
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello Angela,We are pleased to hear you enjoyed our hotel's convenient location. Your feedback is valued as we strive to provide our guests with a positive experience. Should you have any other comments or suggestions, please do not hesitate to reach out to us directly.
5 sur 5
par un voyageur

Publié le 17 oct. 2024 sur Expedia
Staff was great and very accommodating. Great location, in walking distance from everything. Room was clean and comfortable. Will be back!
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Heather,We are thrilled to hear that you enjoyed our accommodating staff and convenient location. It's wonderful to know that you found your room clean and comfortable. We look forward to welcoming you back for another great stay in the future!
1 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
The staff is wonderful but the hotel in general is horrible. At check in they put us in a room that smelled of mold, impossible to stay in. We asked to change and the guy at the reception promptly moved us to another room, it didn't have a strong smell but the cleanliness was lacking. Dusty baseboards, dirty grout like mold, poor lighting, dirty doors, walls with holes, in short, I don't recommend it.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello AGNALDO,Thank you for sharing your feedback with us. We are glad to hear you appreciated our staff's prompt assistance. We take all guest comments seriously and will address the concerns you raised with our team for further improvement. We apologize for any inconvenience caused and hope you have a better experience in the future.
4 sur 5
par un voyageur

Sad

Publié le 8 oct. 2024 sur Hotels
Mold In refrigerator, air conditioner a window. Pool was not clean, floors were dirty.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jaime, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for further review and improvement. Please contact our management team for any additional assistance you may require regarding your recent stay.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
The room looked like it was remodeled updated
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello PAMELA,We appreciate your positive feedback on the updated room design. We strive to provide a comfortable stay for all our guests. Feel free to share any further comments or suggestions with us.
4 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Easy access to sites
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sarah E,We're glad to hear you found our hotel to be conveniently located near local attractions. Your feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.
4 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello orenthia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
Una noche estuvo bien
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Duny,Agradecemos que haya disfrutado de su estancia con nosotros. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. íGracias por su comentario!
3 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
There for family reunion. Room was clean. They could have finished the wall repair with paint. Shower curtain too short so water went all over the floor. Did have hot water so no complaint on that. NOT ENOUGH PARKING when hotel is busy. Had to park in road beside hotel with two other cars. Breakfast was good.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Randy, We appreciate your feedback on your recent stay with us. We will make note of your suggestions for wall repairs and shower curtain length. Our team is glad you found the hot water satisfactory and enjoyed our breakfast offerings. Please feel free to reach out to our management regarding any unresolved issues. Thank you for choosing our hotel for your family reunion.
3 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
The room smelled bad so we asked to be changed to another room. Good breakfast!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and are glad you enjoyed our breakfast offerings. Your comments regarding the room odor have been noted for future improvement. Should you have any further concerns, please feel free to reach out to our management team directly.