Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Needs updating
Publié le 10 nov. 2024 sur HomeAwayEnjoyed the scenery, could be cleaner, needs updating in the bedrooms and kitchen
par un voyageur
Back for the 4th time.
Publié le 3 sept. 2024 sur HomeAwayThe new host is very accommodating. The house is always clean. There was 20 of us once again. And the unit was very comfortable.
par un voyageur
Family Reunion
Publié le 14 août 2024 sur HomeAwayEverything was amazing! From booking to checkout, it all went smoothly. The house worked out perfectly for our family. No one had to share a bathroom and it was nice to have one in each suite. The house had everything we needed to cook, both indoors and on the grill. Having the icemaker was a huge bonus! The house was easy to find and not too far from attractions, restaurants and grocery store. Becky was quick to respond to any questions or concerns. I would definitely recommend this castle for large groups or family reunions!
par un voyageur
Castle cabin
Publié le 23 juill. 2024 sur HomeAwayThis is a great property for hosting large families. It’s away from the hustle and bustle of Gatlinburg, but close enough to enjoy what the town has to offer.
par un voyageur
Kingdom Come
Publié le 2 juill. 2024 sur HomeAwayAll rooms have plenty of space, most thing needed in kitchen was provided, great view. Manager was friendly and easy to work with. Good place for large families or groups to stay
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We hope to hear from you in the future in regards to your vacationing needs.
par un voyageur de Peachtree Corners,GA
Great place and location
Publié le 3 mai 2024 sur HomeAwayHad a wonderful time for the second year. Do feel like it ready for a few improvements. Our mattress was awful. Kept rolling off the sides we had the room straight across from the door. Plus floor has not been mopped in a while. Our feet were black! Thank you for the great emergency kit. It did come in handy this year.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your response. I do apologize for your feeling the floors had not been mopped in a long time. If you had contacted us immediately we would have been more than happy to return to the property and mop the entire facility for you. Glad we were able to accommodate the emergency you encountered with the kit. We look forward to your return in 2025.
par un voyageur
Friends
Publié le 30 avr. 2024 sur HomeAwayThis was at least the 30th time our group of 15 to 19 friends have stayed at the Castle on the Green in the last 40 years. It is a great place for a large group with plenty of common areas to hang out in both inside and out. We'll continue to stay at the Castle as long as we're alive and physically able.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We love having return guests and love that our facility meets your vacationing needs. We look forward to your 2025 reservation.
par un voyageur de Cleveland, Ohio
We love life at the Castle!
Publié le 24 avr. 2024 sur HomeAwayThis is our second year at Castle on the Green, and I really love it. One of my favorite things is the location right on the 7th green of the golf course. We have several golfers in our family so we can watch and wave as they go by, plus theres a really good mountain view straight ahead over the road. The little creek is fun for the kids to play in and hunt for lost golfballs.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We look forward to our guests returning.
par un voyageur
A perfect family retreat
Publié le 5 mars 2024 sur HomeAwayWe have been staying here a few years and unlike many rentals where the home deteriorates over time, this house has undergone extensive upgrades each year. The en-suite bedrooms are such a plus for multi family guests, comfortable beds, kitchen is equipped with everything (multiples of many) you could ever imagine needing during your stay. Everything always works! The view is magnificent and being at the bottom takes all the worry about navigating winding roads should the weather be inclement as it was this past stay. The communication is instant and they have accommodated every ask we’ve ever posed. Looking forward to our stay in the castle again in 25.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. Thank you for acknowledging the upgrades that we continue to do to the property. We look forward to your 2025 reservation.
par un voyageur
Really nice place, but WiFi is horrible and cell coverage is minimal. Watch for errant golf balls.
Publié le 31 déc. 2023 sur HomeAwayOur family of 22 rented this for our Christmas get-together. We had a really great time but our only big complaint is the WiFi is basically useless. The one thing that frustrated us (which isn’t the owner’s fault) was a golf ball getting hit through a second story window. I called the main number since I hadn’t noticed the maintenance number. The person who answered didn’t even ask if anyone was hurt. Maintenance came by and was unable to repair, so they just taped up cardboard. If my nephew had been sitting near the window at the time it happened he would have been injured.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We appreciate all responses in regards to our property. We do apologize about the wifi but it is noted in our description and upon your check in that it is very limited. We are very sorry about the goofball incident. Becky did try reaching out to you after you spoke with person on call but no answer was given on Castle landline or guest number. We are very sorry this happened but as you stated we are victims when it comes to the golf course. We are sorry that we don't have replacement windows available and with it being a major holiday weekend we could not get professionals out to do the repair.
