Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Very clean, remodeled. Would come back!
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Yves,We are pleased to hear that you found our hotel clean and remodeled. We look forward to welcoming you back in the future!
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Really clean and remodeled. Large room. Would come back.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Yves,We are delighted to hear that you appreciated our clean and remodeled rooms. It would be a pleasure to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 19 juill. 2022 sur Expedia
Basic services and commodities, okay for the price. Close to the Gatlinburg attractions.
Commentaires de Gestion de l’hôtel
20 juill. 2022 par Mike, Gestion de l’hôtel
thank you for your review. we strive to offer clean rooms a comfortable beds for a economical price.have a blessed day
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rafael,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rafael,We are delighted to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cole,We appreciate you choosing to stay with us. Please feel free to contact us directly with any feedback you may have, so we can ensure a better experience for your next visit.
par un voyageur de Pelham
Publié le 13 oct. 2024 sur Expedia
It’s clear this room was just renovated, there are no outlets covering the exposed wiring for the “fireplace”. The hot water doesn’t turn on, it stinks of fresh paint. The ac unit isn’t even attached to the wall, I can see the sidewalk sitting on the bed through a crack…the outlet for the unit is sitting on the floor and not even in the wall AND it does not heat, like it won’t turn on at all. There was also no comforter for the bed. When I went to the desk about just the smallest of these issues they said they were sending someone about the water and heat but no one ever came or contacted me again. The trash folks came at 240 am, blaring music to dump 3 large bins at the front of the property and just ended up spilling so much rubbish to the ground. It really is no wonder a big bear was walking around here during the night when there’s so much waste laying around. Can not NOT recommend this place enough. Horribly uncomfortable, cold and loud.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello gwyneth, We apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we will address the issues mentioned accordingly. This will help us improve and provide a better experience for future guests.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Cheapest hotel on our entire trip! But, you get what you pay for. They're going thru renovations currently, so the property looks a little iffy. In the edge of town, so if you’re lucky you’ll see some wildlife.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello EMILY,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Renovations are part of our efforts to enhance our facilities for future guests. We're glad you had the opportunity to enjoy the wildlife in the area during your stay.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
This property was being renovated when I stayed there, so it was a bit of a mess. It may have been damaged by Helene but I left before the hurricane arrived, so I don't know for sure. Off season rate was cheap, and it's located right by the park entrance-- you don't have to fight the horrible Gatlinburg traffic. Bears wandered the property but didn't harm any people or pets.A reminder to please use bear-proof trash receptacles in and near the park!!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Theodore,We appreciate your feedback on your recent stay with us. Renovations are being done to enhance our property, and the off-season rates offer great value. Our location near the park entrance and away from Gatlinburg traffic is a plus. We understand your concern with the wildlife and advise all guests to be cautious and use bear-proof trash cans in the area and park. Thank you for choosing to stay with us.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Carrie,We appreciate you choosing our hotel for your stay. If you encountered any issues during your visit, please do not hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an improved experience.
