Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Very clean, remodeled. Would come back!
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Yves,We are pleased to hear that you found our hotel clean and remodeled. We look forward to welcoming you back in the future!
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Really clean and remodeled. Large room. Would come back.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Yves,We are delighted to hear that you appreciated our clean and remodeled rooms. It would be a pleasure to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 19 juill. 2022 sur Expedia
Basic services and commodities, okay for the price. Close to the Gatlinburg attractions.
Commentaires de Gestion de l’hôtel
20 juill. 2022 par Mike, Gestion de l’hôtel
thank you for your review. we strive to offer clean rooms a comfortable beds for a economical price.have a blessed day
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Clean rooms, friendly staff, they were remodeling some of the rooms while we there so it was a little noisy during the day.. some of the place around the hotel were ran down so it made it sketchy
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ryan,Thank you for sharing your feedback with us. We are delighted to hear that you found our rooms clean and our staff friendly. Our renovations aim to enhance our guests' experience, and we apologize for any inconvenience caused by the noise. We appreciate your understanding and hope you enjoyed your overall stay with us.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
For the price you cant beat it. The remodeled rooms are nicely done. Great for stays longer than just a night or two.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth,We are delighted to hear you enjoyed our remodeled rooms during your stay with us. Our team strives to provide a comfortable experience for guests staying for extended periods. Your positive feedback is greatly appreciated.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
When I went to the assigned room the door was open and the maintenance guy was sitting in the chair in the corner of the room watching tv and on his phone. I was switched to another room because he was in there working. Tv in the new room would stay on all of 2 seconds then turn off constantly. Informed the front desk and I was told maintenance would be by. I am checking out in a few hours and maintenance never came and still no working tv.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconvenience during your recent stay. We encourage guests to report any concerns promptly to our team for immediate assistance. Your feedback will be reviewed internally to prevent such occurrences in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nora,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back again soon for another wonderful experience.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The staff were amazing and exceptionally friendly. The area of the motel was a bit sketchy and I didn’t feel safe at night to take my pet out. The pet area was very smelly and people didn’t clean up after their pets. There are renovations going on, our room was beautiful. The bed was uncomfortable, there was tissue stuff in/over the peep hole. No fault to the hotel but the people in the next room and a few rooms down stayed out in the walkway until 2:30am on their phone, talking, and yelling loudly both nights, and it echoed keeping us up most of the night. The parking lot was dirty and the parking is ridiculous. I do believe there were people living there, and seemed to be people hanging around that didn’t belong there making me feel unsure and unsafe. We checked out this morning and our sink didn’t drain, the jetted tub gurgled all night, and when we turned our keys in the office was full of many customers that their rooms had sewage back up in their rooms, ruining some of their personal items, and they could no longer stay in their rooms.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leigh, We are glad to hear that you found our staff exceptionally friendly during your stay. While the ongoing renovations contributed to the beauty of your room, we regret to hear about the inconvenience you experienced with the pet area and noise levels. Your feedback on the cleanliness and overall safety of the property is duly noted and will be shared with the relevant teams. We appreciate you bringing these concerns to our attention for us to address accordingly.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate you choosing our hotel for your stay! If you have any feedback you would like to share with us, please don't hesitate to reach out. We look forward to welcoming you back in the future!
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello William,We are thrilled to hear you had a great stay with us! If you have any further comments or recommendations, please do not hesitate to reach out to us. We hope to welcome you back again soon!
