Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 janv. 2025
We have stayed at many Gatlinburg hotels, including the big expensive ones. This one provided the most comfortable stay yet. The bed was super comfortable, the fireplace was nice and warm and place is clean and well maintained. Can’t wait to go back!
par un voyageur
Publié le 28 nov. 2024
Commentaires de Gestion de l’hôtel
1 déc. 2024 par Rebecka, General Manager, Gestion de l’hôtel
"Thank you for your amazing 5-star review! We're so glad you had a wonderful stay at River Edge Inn. Your feedback means the world to us, and we hope to welcome you back soon for another fantastic experience!"
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
We’re so grateful for your 10 out of 10 rating! It’s wonderful to know you enjoyed your stay. We look forward to hosting you again at River Edge Inn!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you so much for the 5-star rating! We're thrilled you had a great experience with us. We hope to welcome you back to River Edge Inn soon!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
You get to adios your own garbage, make your own bed and get your own linens. How special is that?
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’d like to clarify that at River Edge Inn, we offer limited contact housekeeping to prioritize the comfort and safety of our guests. This means we do not enter your room during your stay unless requested. However, we’re happy to deliver fresh amenities like linens and towels directly to your door. Additionally, guests can place dirty linens and trash outside the room for pickup by our housekeeping team.We hope this setup provides a convenient and flexible stay while maintaining privacy.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you so much for your fantastic 10 out of 10 rating! We’re thrilled to hear you enjoyed your stay with us at River Edge Inn. Our team works hard to provide a comfortable and pleasant experience for all our guests, and we’re glad that our efforts met your expectations.We hope to welcome you back for another great stay soon!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Very Clean, nicely updated, great value for price. Friendly staff, bears close by
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you for taking the time to leave such a great review! We're delighted to hear you enjoyed the cleanliness, updates, and value we offer. It's also wonderful to know our friendly staff made a positive impression during your stay. And yes, the occasional bear sighting adds a bit of adventure to the Gatlinburg experience!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
River Edge Inn is a hidden gem in Gatlinburg. The location is tops for walking to places in town and saving on parking fees. This was the second time I have stayed here and will rack up more stays on future visits as thus place is tops!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that River Edge Inn has become your go-to spot in Gatlinburg. It’s fantastic to know that our convenient location has helped make your trips even more enjoyable. We truly appreciate your loyalty and can’t wait to welcome you back for your next stay!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Hotel is nowhere near a river. Backs up into an alley. Rooms are dirty, floors have hair all over them. Ac unit leaks inside, the floor was wet and black mold was present around the ac unit which is directly next to the bed.
Would not recommend.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you for sharing your feedback. We’re truly sorry to hear about the issues you encountered during your stay. Cleanliness is a top priority for us, and we will be addressing the concerns you raised with both our housekeeping and maintenance teams to ensure this does not happen again.As for our location, we’d like to clarify that the Little Pigeon River is actually across the street from our hotel, though we regret any confusion this may have caused.
par un voyageur
Pleasant experience
Publié le 7 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
7 oct. 2024 par Rebecka, General Manager, Gestion de l’hôtel
Thank you for a wonderful review. We hope to see you again soon!
