Note fondée sur 151 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
89 % des clients le recommandent
3,5 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

A few major flaws….

Publié le 23 janv. 2022 sur Hotels
Parking is great and pretty convenient- right in front of the building and very close walking distance to the main strip. Check in was okay, but kind of inconvenient and sketchy, as it’s at the Quality Inn next door (an elevator ride and a few convoluted walkways away outside in the dark and cold). Initial impression of the unit was nice- lots of space. Everything seemed clean other than a stained sheet, which looked like foundation, but was still a little off putting. Enter major flaw #1- we were getting ready for bed when we realized we had one less bed than we booked - the queen sofa bed we were promised was chained and padlocked, literally. Enter major flaw #2- TERRIBLE communication. I tried calling the main number, which I had attempted multiple times earlier in the day as well, but it rings once or twice then disconnects without success. I then called the Quality Inn and was told that they essentially have nothing to do with the property and the main person would be back Monday morning (after our stay). We were offered a room for the person without a bed for the night but no one else (our party would’ve been split). Then we were told we might could get two adjoining rooms if we stopped by the next day, but that would take away our kitchen and common space. So, one person ended up with no bed with no extra linens in the unit and had to share a bed when that was not our original plan. All in all, we might stay again but cautiously.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 janv. 2022 sur Hotels
2 sur 5
par un voyageur

Publié le 2 janv. 2022 sur Expedia
The cabin is in need of some maintenance repairs! House keeping needs to do a better job of cleaning…The owners needs to come more often and during a inspection of the cabin! Apparently it’s been awhile since they have been there…😳
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 janv. 2022 sur Hotels
4 sur 5
par un voyageur

Gatlinburg vacay

Publié le 31 déc. 2021 sur Hotels
The location was great and the layout of the condo was great, the shower smelled of mildew and there was never wifi despite calling the front desk during our three day stay. There weren’t any lights on either porch. The condo rules were more than we expected as to having to clean up dishes and place all linens in the tub.
4 sur 5
par un voyageur

Publié le 31 déc. 2021 sur Expedia
Very convenient to everything! Comfortable and loved having a small washer and dryer. Does need new lightbulbs and a deep cleaning of the master shower and need to take a magic eraser to get spots off walls. But overall my family really enjoyed their stay at the property.
5 sur 5
par un voyageur

Publié le 26 déc. 2021 sur Expedia
It was perfect for my family needs.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 déc. 2021 sur Hotels
4 sur 5
par un voyageur

Publié le 19 déc. 2021 sur Expedia
I never expected on of the rooms they rent here to be a cabin. That was a surprise.
2 sur 5
par un voyageur

Publié le 7 nov. 2021 sur Hotels
Muy sucio el lugar y no había las cosas indispensables en el lugar El lugar es bonito pero necesita atención