In Gatlinburg .Within a 10-minute walk of the aparthotel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Great Smoky Mountains National Park and Great Smoky Mountains National Park Headquarters are also within 3 miles (5 km).
Ripley's Aquarium of the Smokies - 10 min walk - 0.9 km
SkyPark - 16 min walk - 1.4 km
Gatlinburg Space Needle - 17 min walk - 1.5 km
Gatlinburg Convention Center - 18 min walk - 1.5 km
Getting around
McGhee Tyson Airport (TYS) - 64 min drive
Restaurants
Cliff Top Grill & Bar - 9 min walk
Tennessee Cider Company - 10 min walk
Subway - 10 min walk
Ole Red - 6 min walk
Pancake Pantry - 11 min walk
About this property
Timber Ridge Lodge - Walking Distance from Downtown Gatlinburg
3-star aparthotel near Ripley's Aquarium of the Smokies
As a guest of Timber Ridge Lodge - Walking Distance from Downtown Gatlinburg, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this 3-star Gatlinburg aparthotel.
29 guestrooms or units
Express check-in
Express check-out
Tour and ticket information
ATM
Smoking in designated areas
Timber Ridge Lodge - Walking Distance from Downtown Gatlinburg offers 29 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations.
This Gatlinburg aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
ATM
Housekeeping (daily)
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
29 units
Access via exterior corridors
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 10:30 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.
Property is also known as
315 East Pkwy
Timber Ridge Lodge
Timber Ridge Lodge - Walking Distance from Downtown Gatlinburg Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 65 reviews
10 - Excellent
19
Rating 8 - Good. 9 out of 65 reviews
8 - Good
9
Rating 6 - Okay. 10 out of 65 reviews
6 - Okay
10
Rating 4 - Poor. 7 out of 65 reviews
4 - Poor
7
Rating 2 - Terrible. 20 out of 65 reviews
2 - Terrible
20
6.0/10
Cleanliness
5.6/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Verified traveller
Travelled with family, Travelled with group
Jan 5, 2025
Disliked: Cleanliness, room comfort
It’s ok
There was stains on the bed sheets and there was also 1 roll of toilet paper.
Don’t let the exterior fool you once we walked in the room it’s was very cozy , charming Best Bed I’ve slept in compared to expensive property’s 10-10 on that Bathroom & shower could use updating other than that great hotel for price
Norma
Stayed 1 night in Dec 2024
2/10 Terrible
Donna
Travelled with family
Jan 2, 2025
Disliked: Cleanliness, room comfort
The hotel does not look like its shown in pictures. It is run down and nasty the guy working the desk when we checked in was rude. We ended up checking out as soon as we checked in and going else where
I didn't like anything about it but the convenience of the location but the experience was terrible!! The coffee pot still has coffee in it,there was an empty liquor bottle in the dresser,the heat didn't work and we didn't figure that out til 1:30am and we checked the filter and it hadn't been cleaned in months. We contacted the owner she said we could move rooms but the manager on duty just brought us a space heater said this is all I can do all the rooms are dirty,no occupied but dirty!! Why couldn't he clean one so we could have heat???? We left a day early due to it being really cold and they didn't want to provide a source of heat that actually worked. I'm very disappointed in my experience
Kristin
Stayed 2 nights in Dec 2024
6/10 Okay
Angel
Travelled with family
Dec 29, 2024
Liked: Room comfort
Disliked: Cleanliness
Maybe come again when these are fixed
Roaches not big deal but didn't want to bring them home, shower handle comes off, AC doesn't work properly, guy upfront didn't know what room service was when asked and no room service at all had to ask for towels, told there was two beds and only one, towels stained, and blanket had holes
Angel
Stayed 4 nights in Dec 2024
6/10 Okay
Madre
Travelled with family
Dec 27, 2024
It worked but wouldn’t stay again
First room had no TV. Changed room and looked half renovated Bathroom door broken. Shower old mold looking and heater worked but unable to set temp so would never turn off over heating area. Had to keep turning on to take of the chill and then turning off when to hot.
Madre
Stayed 3 nights in Dec 2024
4/10 Poor
Briana
Travelled with family and small children
Dec 13, 2024
Disliked: Cleanliness, amenities
Our heater didn't work in 25 degree weather. We told the man in the front office and he said "never heard that before" and gave us a small space heater he was using for this office (they dont have heating?) from the 80s and told us to use this to warm our entire room. My husband went back and told him we needed a new room as that heater was a joke. They DID give us a new room. The room still had stuff from the previous user. We found lolipop sticks, hair clips, their food left over in the fridge. I guess you get what you pay for as this was one of the cheapest hotels in Gatlinburg for that time. The rooms were decorated nicely and the bed was comfortable. Close enough to walk downtown. Okay if you're just needing it for one night.
When arrived found the bathroom to be dirty could not even take a shower. The sheets was dirty. Couldn’t even put my cloths in a dresser drawer because they was full of dirt and food. Food was left in the fridge. Was very disappointed!
Appears to be under renovation. No one was at the counter upon arrival. Two phone numbers posted on the door to call for assistance. No one answered the primary number and someone answered the second number as did not offer any assistance. A hotel worker finally saw that they were people waiting outside’s de the office and opened the door. No greeting or sorry for the wait. Basically was handed a key and go find your room. Rooms are antiquated. Bathrooms are from another lifetime. Towels were old and barely big enough for a child let alone an adult. NO HOT Water fr a morning shower three days in a row. No phone in the room and there was a lockbox on the outside of every room door. Not sure what it was for, but startled us one as a hotel worker was accessing the lockbox while we were in the room around 9:00pm. Very alarming. Had we not prepaid through Expedia, we would have departed after the first night. Renovation appears to be superficial. Need to upgrade the switches in the bathroom and ensure hot water.
Lesle
4/10 Poor
Denise
Travelled with group
Oct 11, 2024
Disliked: Cleanliness
The gentleman at the desk was kind. There was garage in the parking lot along with a dead bloated bird. The bathroom door latch was broken, locked in the bathroom for a short time. My husband was able to get me out. The bathroom pipe had a least 2” of dust.
The king size bed was really comfortable! Extremely surprised! Within walking distance to all activities.
Denise
Stayed 1 night in Oct 2024
10/10 Excellent
Brittany
Oct 6, 2024
Liked: Cleanliness, room comfort
Brittany
Stayed 2 nights in Oct 2024
10/10 Excellent
Michael
Travelled with family
Sep 24, 2024
Liked: Cleanliness, room comfort
Great place.
Tee enjoyed our stay. We had two rooms and we were lucky to have them side by side. We could tell they were making upgrades and they rooms were looking good and you could it was coming together.
The rooms were really nice, beds comfy. The outside looks a bit run down, which makes you double guess the quality but we were surprised about how nice the rooms were. Free parking and the staff were nice
Abbey
Stayed 2 nights in Sep 2024
10/10 Excellent
Robin
Sep 5, 2024
Liked: Cleanliness, room comfort
Super comfortable bed! Great room!
We only stayed one night and wished we could've stayed longer. The bed was super comfortable and the room was nice!
Robin
Stayed 1 night in Sep 2024
6/10 Okay
Bridget
Business traveller
Aug 27, 2024
Liked: Room comfort
getaway
We booked the hotel from a weds-Monday. When we pulled up to be honest we thought oh no ,, its run down looking. However, when we opened the door to the room , it was nicely decorated. Beds were comfortable, it was clean . The room over all was decent. The bathroom needs updating, and it would be better with no carpet , and updated flooring . The staff was very nice
Blood on the sheets, walked into hair all over the bathroom floor, used wash rags in the shower. Manager was nice.
Michael
Stayed 4 nights in Jun 2024
2/10 Terrible
Crystal
Jul 8, 2024
Disliked: Cleanliness, room comfort
Beware! Do not book here!
DO NOT STAY HERE! This place is awful and covered in fleas! My husband and I booked a room here a few days before our road trip. Once we checked in, 10 mins later we were sitting on the bed and noticed a few fleas. Upon removing the top sheet there were numerous fleas jumping everywhere! They got into our belongings and bit up my husband’s ankle. We told the front desk attendant and he said nothing he can do. Multiple other people were complaining and leaving due to fleas and AC units not working. EVEN WORSE, hotels.com is refusing to give us our money back because the owner of the property will not respond. This is a TERRIBLE experience with this motel and hotels.com.