Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2016 par Mukul, Gestion de l’hôtel
Respected sir
we are happy to know that you enjoyed your sty at our property hope to see you soon in near future.
Thanks
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Subject: Urgent Complaint Regarding Misleading Information and Additional Charges at Hotel Virat Inn
Dear Expedia Customer Service,
I trust this message finds you well. I am writing to express my deep disappointment and frustration regarding a recent booking experience through Expedia at Hotel Virat Inn in Gaya, with booking reference number 72808137801065.
Upon arrival at the hotel, I was shocked to discover an unexpected additional charge for the use of air conditioning in the room. Despite booking through Expedia, neither during the booking process nor in the confirmation email was it mentioned that there would be an extra fee for utilizing the air conditioning. This lack of transparency is unacceptable and has severely impacted my trust in Expedia's services.
Furthermore, when I raised this issue with the hotel management, they forced me to pay extra 500 INR. Meanwhile I checked with Expedia customer service agent, and she confirmed that air conditioning is included in your booking. Subsequently, hotel management took the extreme measure of putting their hotel under maintenance and removing air conditioning from the listed amenities this is also confirmed by your representative. This revelation not only showcases a blatant disregard for honesty and transparency but also raises serious concerns about the integrity of the hotels listed on Expedia.
As a loyal customer, I have always relied on Expedia to provide accurate information and facilitate seamless bookings.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
There was no hot water to shower. Hotel and bathrooms were not clean.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Ravi singh, Gestion de l’hôtel
Dear sir/madamwill look into this and surely improve it.Thanks for your stay
par un voyageur
Publié le 12 août 2023 sur Expedia
駅が近く、屋台やレストランが多いので便利でした。異常な数の蚊がいるので夜寝るのに苦労します。私は毎日午前3時ごろまで寝られませんでした。
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Amit, Gestion de l’hôtel
Dear sir,Thanks for your feedback have noted your review and will work upon those to improve on areas mentioned .we look forward to see you soon next time as well
par un voyageur
Publié le 11 août 2023 sur Expedia
location was ideal for my journey and the convenience of getting around..
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Amit, Gestion de l’hôtel
Thanks for your feedback
par un voyageur
Publié le 8 févr. 2023 sur Hotels
離車站近，服務人員服務很好，也很親切。
Commentaires de Gestion de l’hôtel
8 févr. 2023 par Ravi kumar, Gestion de l’hôtel
Thanks for your review sir. It's our pleasure to know that you enjoyed your stay with us. Hope to see you next soon. Thanks
par un voyageur
Publié le 6 févr. 2023 sur Expedia
The service was not good! Promised times for hot water Geyser switch-on was very late, tea service was very late.
Definitely less than 2 star!
Commentaires de Gestion de l’hôtel
7 févr. 2023 par Mukul, Gestion de l’hôtel
Respected sirPlease note that we have noted the concern and will definitely work upon it and improve the sameThanks & RegardsHotel Viraat Inn Gaya
par un voyageur
Publié le 17 sept. 2022 sur Expedia
par un voyageur
Publié le 10 juill. 2022 sur Expedia
Staff was very accommodating and helpful with tips. Would recommend staying here as room/bathroom were clean.
par un voyageur
Publié le 28 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 avr. 2019 par Suraj singh, Gestion de l’hôtel
Respected sir/madam
Greetings from Hotel Viraat Inn
Firstly thanks for choosing our property for your stay.
we are sorry for inconvinience faced by you we will definetly work hard to improve on areas mentioned.
we work hard to overcome our all of our guest expectations.
we will ensure that next time you did have a flawless stay at our property
we will look forward to welcome you back in near future when you visit our place the next time
Thanks®ards
Hotel Viraat Inn Team
